SwipedOn FAQs

  • How technical do users need to be to use SwipedOn's software?

    Users do not need to be technical at all in order to use SwipedOn. We are consistently ranked as the easiest to use in our industry and also have the fastest implementation ranking. We can take you from a paper visitor book to a secure digital solution in under 10 minutes.

  • What makes SwipedOn a leader in this space?

    We are ranked by users of all visitor management systems as the easiest to use, fastest to implement and with the best return on investment.

  • How/why is SwipedOn better than those competitors (or most others in their market)? What about SwipedOn is unique, stronger, easier, etc.?

    We are the easiest to use for both the administrators and the visitors, with the best product user experience in the industry.

  • Which popular or common software does SwipedOn integrate with?

    We have an integration with Microsoft Active Directory for easy syncing with all your employee data

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for SwipedOn. If it's not simple, use broad estimates or ranges for typical setups.

    Starter plan is USD $29 per month (see website for different currencies) - includes 1 location, 1 iPad, unlimited visitors, 25 employees.
    Business plan is USD $59 per month (see website for different currencies) - includes 1 location, multiple iPads, unlimited visitors, 250 employees.
    Enterprise plan is up to USD $99 per month per location (see website for different currencies) with volume discounted pricing - includes 1 location (ability to add multiple locations), multiple iPads, unlimited visitors, unlimited employees, Active Directory integration.

  • Does SwipedOn offer a trial or free download available?

    A 14-day free trial is available to anyone, with no credit card required in order to make use of the trial. Trial is full featured - there are no limitations.

  • Does SwipedOn offer any kind of training/education for their product?

    Training and education is all online through our help center, which is full of support articles, videos and tutorials. We also offer online chat support 24-hours a day, Monday to Friday, where our team can help. A product walkthrough setup guide is also offered through the product trial process.

  • Describe the implementation process and timeline for SwipedOn software.

    Very simple to install - web dashboard with a simple login, and iPad app downloaded from the app store. Five step setup walkthrough to get you up and running in less than 10 minutes.

  • What are the SwipedOn support options? List all.

    Live chat support 24-hours, Monday to Friday
    Email support anytime
    Online help center with support articles, videos and tutorials