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TelStrat develops comprehensive call recording and workforce optimization (WFO) solutions. Engage WFO features award-winning technology for capturing customer interaction, knowledge-mining call content, maximizing agent performance, and streamlining workforce management. Over two decades of experience, more than 3,300 customers and hundreds of thousands of users worldwide attest to TelStrat’s unwavering dedication to customer service and support.
TrackTik is an intuitive security workforce management platform providing actionable insight through integrated field operation and back office solutions. This powerful mobile and web based software connects field personnel to management and clients through a suite of unsurpassed guard management tools, powerful business intelligence modules, and automated financial management solutions. By leveraging TrackTik’s Live Dashboard that captures and displays operations in real-time, security firms have access to centralized data to improve security and business decisions.
At VPI, they’re building software that is changing the way the enterprises, government agencies and first responders service and engage their customers. They’re on mission to replace the world’s inefficient call recording and contact center software with apps people love.
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