“Sustainable Marketing Services has helped us think more strategically about marketing. Their expertise in understanding the marketing of air sports, hang gliding and our members, means that Maria and her team are able to direct our focus to the right activities that perform better- overall it means we get a better ROI. During the time that Sustainable Marketing Services has worked with us, I’ve seen the professionalism of our brand improve. The profile of our brand as a safe sport is also increasing. Our members have complimented us on our new, professional website, which brings the thrill of pure flight to life. The website adds considerable value to our members with tools and information to help them get the most out of their sport, safely. At all times, I can now get on with doing my job as the Chief Operations Officer, knowing that I have an expert marketing team focused on elevating our sport, growing and retaining our membership. I like the fact that I know they are committed to continually improving their marketing expertise by making improvements to our marketing strategy, ensuring we have a leading edge and stay at the top of our game. Importantly, they understand that we are a NFP and that we need to be prudent with our members’ money. Maria and her team stick to the allocated budget and come up with creative ways to make sure our money goes further. Even more important, the team are dedicated, committed to getting us the best results, are a great bunch of people, and act with integrity and honesty. We would recommend Sustainable Marketing Services to other organisations.”