SurveyMonkey Review

Overview

SurveyMonkey is a cloud-hosted survey platform that helps you to produce, send, and assess surveys. You can email surveys to your audience and post them on their social media profiles and websites to improve response rate. Further, you can deploy consumer satisfaction surveys to collect feedback on services and products, and implement staff engagement surveys to learn about workforce satisfaction in your firm. The solution permits you to deliver surveys and check results using a mobile device.

SurveyMonkey assists you to minimize data bias by utilizing order, block, page, and question randomization. It offers you several types of questions including ranking, A/B testing, slider, star, rating, matrix, and video questions.

Benefits

Customizable Features

SurveyMonkey makes it easy to process large volumes of data captured from respondents. This web-based solution offers effective tools to help you create, gather, and assess data efficiently. You can customize the software’s features to accomplish all your research survey objectives. The platform enables you to craft an online survey in minutes. You can use its dynamic interface to interact with the functionalities.

Question Bank

SurveyMonkey presents a built-in question bank that offers customizable questions. It includes a wide array of questions that you can include in your questionnaire. These questions are about a variety of survey topics including education, health, organizations, politics and others. You can also use customized questions that fit specific surveys.

Reporting and Analysis

With SurveyMonkey, you can make informed data-based decisions about various elements of your company. Its reporting and analysis features enable you to make smart decisions to implement effective actions based on the survey outcomes.

Makes Work Easier

SurveyMonkey makes teamwork and collaboration easier. All team members can access and share online surveys using a single account. This allows your organization to eliminate manual processes in the analysis, sharing, and discussion of survey results.

Robust Security

Lastly, SurveyMonkey utilizes advanced encryption methods to protect your data. The data produced by the platform is validated by leveraging TRUSTe, Norton, and HIPAA features.

Product Features

Pricing

Individual Plans

Basic Plan

• Free forever
• 10 questions per survey
• 100 responses per survey
• 3 collectors per survey
• Unlimited surveys

Standard Plan

• $37/month (billed monthly)
• 1,000 responses per month
• Unlimited collectors per survey
• Unlimited questions per survey
• Unlimited surveys

Advantage Plan

• $32/month (billed annually – $384/year)
• Kiosk mode
• Payments
• Recurring surveys
• Unlimited collectors per survey
• Unlimited questions per survey
• Unlimited responses per survey
• Unlimited surveys

Premier Plan

• $99/month (billed annually – $1,188/year)
• All Advantage plan features, plus
• Advanced survey builder
• Prioritized support

Team Plans

Team Advantage Plan

• $28/user/month (billed annually – $336/user/year)
• Starts at 3 users
• Core features

Team Premier Plan

• $89/user/month (billed annually – $1,068/user/year)
• Starts at 3 users
• All Team Advantage features and advanced features

Team Enterprise Plan

• Custom pricing