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Support Services Group

Read 23 Support Services Group reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Support Services Group as their Digital Marketing Agencies

Support Services Group is a global, high-touch Omnichannel Outsource Contact Center solution
company founded in 1981. Their 23 contact centers are in the U.S., Canada, Mexico, Panama,
Dominican Republic, Costa Rica, Hungary, Malaysia, and the Philippines. They provide various types of
services from Technical Support, Help Desk Services, Customer Service, E-commerce and Retail
Support, RMA Management, Restaurant, and Automotive Customer Service, Utility Support,
B2B/B2C Sales, Sales Support, Chat Support, Email Support, Knowledgebase Management, and
more.

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  • 23 Testimonials View
  • 4 Case Studies View
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    Customer Videos
Customer Rating Review Score based on 1177 reference ratings
4.8/5.0 (1177)

23Testimonials

  • "SSG has turned out to be one of the most consistent teams in hitting its monthly flow rates and rewrite target this year. The team listens to recommendations and immediately …

  • "Over the past 10+ years, the SSG management team has been OUTSTANDING to work with in handling our Little Giant Ladders Xtreme Infomercials Campaign for Infomercials Inc. We couldn’t be …

  • "Jennifer and the S2G team are consummate professionals with excellent communication that allows us to quickly optimize each day. Through Jennifer’s leadership, we have been able to hit KPI goals …

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4 Case Studies

  • JOANN clears 140,000-email backlog with Support Services Group and boosts email handling …

  • BISSELL boosts CSAT to 85% in 90 days with Support Services Group

  • Crate & Barrel cuts transfer rate to 13% with Support Services Group

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Additional Support Services Group Information & Resources

Read Support Services Group Reviews, Testimonials & Customer References from 23 real Support Services Group customers.

Browse Support Services Group Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Support Services Group.