Support Services Group is a global, high-touch Omnichannel Outsource Contact Center solution
company founded in 1981. Their 23 contact centers are in the U.S., Canada, Mexico, Panama,
Dominican Republic, Costa Rica, Hungary, Malaysia, and the Philippines. They provide various types of
services from Technical Support, Help Desk Services, Customer Service, E-commerce and Retail
Support, RMA Management, Restaurant, and Automotive Customer Service, Utility Support,
B2B/B2C Sales, Sales Support, Chat Support, Email Support, Knowledgebase Management, and
more.
"he people CIMB work within SSG are very hands-on, particularly in achieving the productivity and quality standard. Also, the SSG team is reliable in providing their insights and recommendations when it comes to improving capacity planning, productivity, and quality. The team is also very agile in implementing feedback that CIMB gives to them. It's been a pleasure working with the SSG team!"
Read Support Services Group Reviews, Testimonials & Customer References from 23 real Support Services Group customers.