Support Services Group is a global, high-touch Omnichannel Outsource Contact Center solution
company founded in 1981. Their 23 contact centers are in the U.S., Canada, Mexico, Panama,
Dominican Republic, Costa Rica, Hungary, Malaysia, and the Philippines. They provide various types of
services from Technical Support, Help Desk Services, Customer Service, E-commerce and Retail
Support, RMA Management, Restaurant, and Automotive Customer Service, Utility Support,
B2B/B2C Sales, Sales Support, Chat Support, Email Support, Knowledgebase Management, and
more.
"We have been working with the leadership of SSG for over 10 years now. They have truly become a second family to our company. Initially we had had over 8 sites across the USA and Latin America. For quality of work and cost purposes it made sense for us to consolidate to two sites one in the USA and one in Costa Rica, with the majority of the work going to Costa Rica. We love working with them because they offer the flexibility and adaptability to step up to challenges when called upon. That was very uncommon for us to find onshore. Year over year we never ceased to be amazed of the achievement of the goals we set forth."
Read Support Services Group Reviews, Testimonials & Customer References from 23 real Support Services Group customers.