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Support Services Group

Read 23 Support Services Group reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Support Services Group as their Contact Center Outsourcing

Support Services Group is a global, high-touch Omnichannel Outsource Contact Center solution
company founded in 1981. Their 23 contact centers are in the U.S., Canada, Mexico, Panama,
Dominican Republic, Costa Rica, Hungary, Malaysia, and the Philippines. They provide various types of
services from Technical Support, Help Desk Services, Customer Service, E-commerce and Retail
Support, RMA Management, Restaurant, and Automotive Customer Service, Utility Support,
B2B/B2C Sales, Sales Support, Chat Support, Email Support, Knowledgebase Management, and
more.

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  • 23 Testimonials View
  • 4 Case Studies View
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    Videos Yet     Customer Videos
Customer Rating Review Score based on 1146 reference ratings
4.8/5.0 (1146)

23Testimonials

  • "Support Services Group has been a great partner for many years. Their flexibility, attention to detail, and commitment to delivering on our brand promise have helped us provide award-winning, world-class …

    Ebrahim Hyder Vice President

  • "We’ve been partnered with SSG since forever, and in all that time, we’ve never felt the need to look elsewhere. Our business has significant fluctuations in volume, and our internal …

    Mike Taylor Director of Operations

  • "Support Services Group was 1 of 4 live call centers we started with on the Maxx Air Fryer Oven TV campaign in April 2020 and is now only 1 of …

    Bryan Sweeney Chief Executive Officer
22 more testimonials currently locked

4 Case Studies

  • Michael Kors boosts sales conversions 62% with Support Services Group

  • BISSELL boosts CSAT to 85% in 90 days with Support Services Group

  • Crate & Barrel cuts transfer rate to 13% with Support Services Group

3 more case studies currently locked

Additional Support Services Group Information & Resources

Read Support Services Group Reviews, Testimonials & Customer References from 23 real Support Services Group customers.

Browse Support Services Group Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Support Services Group.

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