Support Services Group is a global, high-touch Omnichannel Outsource Contact Center solution
company founded in 1981. Their 23 contact centers are in the U.S., Canada, Mexico, Panama,
Dominican Republic, Costa Rica, Hungary, Malaysia, and the Philippines. They provide various types of
services from Technical Support, Help Desk Services, Customer Service, E-commerce and Retail
Support, RMA Management, Restaurant, and Automotive Customer Service, Utility Support,
B2B/B2C Sales, Sales Support, Chat Support, Email Support, Knowledgebase Management, and
more.
"I have been working with the accomplished and experienced team of SSG and GFM for over 20 years! They have an incredible veteran management group who are always efficient, innovative, and available. SSG can handle large call volumes, close with high average tickets, and have fantastic success in brand ambassador relations with our customers. In 2020 alone, SSG shipped almost 200k packages and processed millions in revenues. We trust SSG and look forward to our continued success with them!"


Read Support Services Group Reviews, Testimonials & Customer References from 23 real Support Services Group customers.