Support Services Group is a global, high-touch Omnichannel Outsource Contact Center solution
company founded in 1981. Their 23 contact centers are in the U.S., Canada, Mexico, Panama,
Dominican Republic, Costa Rica, Hungary, Malaysia, and the Philippines. They provide various types of
services from Technical Support, Help Desk Services, Customer Service, E-commerce and Retail
Support, RMA Management, Restaurant, and Automotive Customer Service, Utility Support,
B2B/B2C Sales, Sales Support, Chat Support, Email Support, Knowledgebase Management, and
more.
"Chat was up 86% for us in 2020 and we would not have been able to meet our SLA’s without our partnership with Support Service Group. The team at Support Service Group has given us the ability to lean into additional staffing to meet our customers’ demands. We have been able to meet our service level agreements and customer expectations."
Read Support Services Group Reviews, Testimonials & Customer References from 23 real Support Services Group customers.