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Support Services Group

Read 23 Support Services Group reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Support Services Group as their Contact Center Outsourcing

Support Services Group is a global, high-touch Omnichannel Outsource Contact Center solution
company founded in 1981. Their 23 contact centers are in the U.S., Canada, Mexico, Panama,
Dominican Republic, Costa Rica, Hungary, Malaysia, and the Philippines. They provide various types of
services from Technical Support, Help Desk Services, Customer Service, E-commerce and Retail
Support, RMA Management, Restaurant, and Automotive Customer Service, Utility Support,
B2B/B2C Sales, Sales Support, Chat Support, Email Support, Knowledgebase Management, and
more.

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  • 23 Testimonials View
  • 4 Case Studies View
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Customer Rating Review Score based on 1132 reference ratings
4.8/5.0 (1132)

23Testimonials

  • "I have been working with the accomplished and experienced team of SSG and GFM for over 20 years! They have an incredible veteran management group who are always efficient, innovative, …

    Cheryl Marie Owner

  • "he people CIMB work within SSG are very hands-on, particularly in achieving the productivity and quality standard. Also, the SSG team is reliable in providing their insights and recommendations when …

    CIMB

  • "Support Services Group has been a great partner for many years. Their flexibility, attention to detail, and commitment to delivering on our brand promise have helped us provide award-winning, world-class …

    Ebrahim Hyder Vice President
22 more testimonials currently locked

4 Case Studies

  • BISSELL boosts CSAT to 85% in 90 days with Support Services Group

  • Michael Kors boosts sales conversions 62% with Support Services Group

  • JOANN clears 140,000-email backlog with Support Services Group and boosts email handling …

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Additional Support Services Group Information & Resources

Read Support Services Group Reviews, Testimonials & Customer References from 23 real Support Services Group customers.

Browse Support Services Group Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Support Services Group.

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