Support Hero

Read 3 Support Hero reviews and testimonials from customers, explore case studies and customer success stories, and watch customer videos to see why companies chose Support Hero as their

Support Hero is an easy to embed Knowledge Management System that layers on top of an existing website and business process. Customers are able to reduce redundant support requests and alleviate long hold times, busy customer service and live chat delays. In addition this reduces the burden on employees that may have to answer the same questions over and over again throughout the day.

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Customer Rating Review Score based on 28 reference ratings
4.8/5.0 (28)

3Testimonials

  • “Support Hero has drastically reduced our support requests via email, tickets and phone calls, we are now averaging around an 87% deflection rate. At Golf Genius, we have saved thousands …

    Bart Rickard Manager of Customer Enablement

  • “We’ve tried almost all support knowledge base products on the market, none came close to what Support Hero is offering. Beyond (beautifully executed) full in-app support, the insights are incredibly …

    Kristell Cormarie Customer Support

  • “Support Hero allows you to provide in-app contextual help to customers, so they can get help with a particular feature without leaving the page. When somebody gets stuck, they just …

    Catherine Wells Customer Success Manager
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Read Support Hero Reviews, Testimonials & Customer References from 3 real Support Hero customers.

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