Support Hero is an easy to embed Knowledge Management System that layers on top of an existing website and business process. Customers are able to reduce redundant support requests and alleviate long hold times, busy customer service and live chat delays. In addition this reduces the burden on employees that may have to answer the same questions over and over again throughout the day.
“We’ve tried almost all support knowledge base products on the market, none came close to what Support Hero is offering. Beyond (beautifully executed) full in-app support, the insights are incredibly useful: 2 months after implementing Support Hero, we cut our volume of inbound support tickets by 50%. No other tool on the market will give you that!"


Read Support Hero Reviews, Testimonials & Customer References from 3 real Support Hero customers.