"I have processed the Gift Aid claim and there were a few error messages, similar to when I used Charities Online with their spreadsheets before. With that info, I was able to sort out the half dozen items which didn't get accepted (e.g. entries having O instead of 0 or v.v. in postcodes etc.) After I went through and corrected I tried again and it worked straight away. I wish we had SubscriberCRM years ago as it was so easy to do!"
"Your team were so fantastically helpful and professional (as ever!) when I was having a tricky day on Monday and I am always so grateful for their patience and support!"