STORIS is unique in our single-industry focus. We service home furnishings retail exclusively which enables us to have 100% attention on the needs of the home goods market. Any retailer that sells products for the home is a fit for STORIS. Product categories we most often serve are furniture, bedding and mattresses, appliances, electronics, outdoor furnishings, spas, and home fitness equipment. A wide variety of roles within the organization will utilize specific processes in STORIS. This includes owners having insight into business intelligence, sales members processing retail sales, merchandisers managing their inventory, purchasers handling orders from vendors, DC personnel operating logistics, marketers designing their websites, and accountants managing company financials.
Because STORIS is an integrated retail solution encompassing ERP, eCommerce, and mobile, business owners can feel confident that their entire retail operation will be handled seamlessly. Inventory management across channels is a critical component to today’s retail environment. Having clear inventory visibility across your company is key to a Unified Commerce strategy and being a part of the customers' purchasing journey.
End users do not need a technical background to operate STORIS. Dedicated consulting services and training in functional roles is provided as part of the implementation process.
STORIS is a proven leader of software solutions for home furnishings retailers and has been for over 30 years. In fact, more Top 100 home furnishings retailers trust STORIS than any other software provider. STORIS has helped retailers increase revenue, maximize profitability, and grow their overall businesses. Beyond our proven results, what makes STORIS a leader is our dedication to our clients’ success and investment in product development to push our technology offering forward and capture the current retail market’s needs.
What sets STORIS apart in our industry is STORIS’ industry expertise, commitment to ongoing development, and client services offering. Client Services represents over 50% of our team. Not only are our clients given the industry’s leading Unified Commerce software solutions, but also they are provided with the services to help them best utilize the tools in a way that works for their business and meets their ROI objectives.
STORIS NextGen Platform hosts our CXM and Mobile POS solutions. This modern technology supports home furnishings retailers with evolving their in-store guest experiences. With STORIS NextGen technologies, your retail peers have engaged with more customers, generated more sales orders, and increased revenue.
Today’s retailers are prioritizing the personalization of the customer experience to increase customer satisfaction, foster brand loyalty, and ultimately drive higher customer lifetime values. Customer Experience Management (CXM) technology enables retailers to seamlessly provide an increased level of personalization by changing the way sales associates operate on the showroom floor.
Mobile POS works in tandem with CXM, enabling the sales associate to service their guest from customer introduction through Sales Order completion. As sales associates organically collect information the customer shares while shopping, Mobile POS allows for a seamless transition to checkout.
STORIS NextGen technology provides the tools to empower your sales associates to support the evolving in-store guest experience and take your customer service to the next level.
STORIS integrates with a variety of technology partners across areas such as financing, EDI, payment processing, supply chain, logistics, and more. Visit https://www.storis.com/partners/ for the complete list.
All STORIS systems include our core software offering of Point of Sale, Inventory Management, Delivery Management, Buying Tools, Accounting, and Reporting. We offer a variety of advanced solutions tailored to your unique needs across areas including eCommerce, mobile POS, customer experience management, warehouse management, and business intelligence. We offer Cloud Packaging options that bundle key technologies and allow you to choose advanced modules.
STORIS offers a Standard Cloud Package as our introductory offering for small businesses. This starting package provides your business with STORIS user licensees, all of our core technology, and the ability to choose advanced modules, all at a low annual subscription and one-time setup cost. Request a Demo for a complete pricing consultation.
Because the STORIS platform is highly configurable to meet the needs of a wide range of home furnishing retailers, we do not offer trials or downloads. Initial demos are customized to the retailer’s needs.
All new STORIS’ clients are required to participate in our core-training program, which is offered at our headquarters or on-site at the client’s office. In some instances, web-ex training may be provided. Additional training offerings for on-going education are available regularly. Finally, every client receives two hours of telephone training free each month.
STORIS clients receive a dedicated project manager that will customize an implementation plan, schedule, and timeline. Package clients are given an implementation specialist that loads and configures the system by working with the client on their specific vendors, products, and unique control file settings.
STORIS Software Support is offered to all clients as part of our maintenance program from our team based domestically in Mount Arlington, NJ.