“With StayNTouch’s [contactless and mobile check-in] functionality, we do not need to utilize our common areas and are able to limit the availability of those areas to our guests.The [StayNTouch Mobile Check-In] feature allows our guests to receive a pin code via email and text messages prior to arrival, providing …

“People will have the desire to travel, but the challenge will be to maintain the same level of service in an environment that emphasizes cleanliness and social distancing. Guests will be looking for more ways to go contactless, as well as confirmation that guest rooms are properly sanitized.”