StarWind Software FAQs

  • Who is StarWind Software best for - their role(s) within what kind of companies.

    StarWind solutions are designed to bring IT infrastructure high performance, resiliency, security, scalability, and cost efficiency to small/midsize businesses, enterprise ROBO, and edge deployments.

    CTO/CIO, storage/network/systems administrators, and IT managers are the ones who will be dealing with StarWind products.

  • How does StarWind Software benefit them?

    With StarWind, businesses choose impeccable data availability and close to 100% IOPS raw storage performance on any desired hardware and hypervisor. Coupled with easy operation via unified web UI and StarWind “babysitting” the IT environment 24/7, the customer’s systems are always on their perfect behavior while they focus on innovation and business growth instead of the routine.

  • How technical do users need to be to use StarWind Software's software?

    Any IT admin that has some basic command of virtualization will be able to use StarWind products. Additionally, StarWind always helps deploy and configure its solutions as part of the licensing. The web UI has a simple dashboard that allows for easy monitoring and management. StarWind solutions are fire-and-forget, running invisibly in the background. However, readily available StarWind Support Engineers will react per strict SLAs and come to help if there’s any need.

  • What makes StarWind Software a leader in this space?

    Absence of vendor lock-in, liberation from hardware compatibility lists (HCLs), strategic partnerships, minimalistic requirements, focus on customer business needs, continued product enhancement, lenient warranties, transparent licensing, and reasonable pricing – all make StarWind an HCI leader.

  • Who are StarWind Software's biggest competitors (3-5 companies)?

    Microsoft, VMware, Nutanix

  • How/why is StarWind Software better than those competitors (or most others in their market)? What about StarWind Software is unique, stronger, easier, etc.?

    StarWind is the only HCI vendor that offers true two-node high availability on any readily available x86 hardware without any licensing pitfalls or feature paywalls. Also, StarWind has a unique practice of including assisted deployment, configuration, and migration within its licenses. StarWind is the sole all-flash-only hyperconvergence vendor on the market, making cutting-edge storage technologies and practices available at a reasonable cost. StarWind supports all industry-standard network protocols and is configurable with all industry-standard hypervisors. StarWind solutions can be deployed in the cloud and on-premise.

    StarWind takes care of the IT infrastructure, allowing the customer to focus on advancing their business.

  • What kind of features can customers expect StarWind Software to release in the near future? And longer term?

    StarWind is in the process of switching from the CPU-hungry iSCSI to the smooth and modern NVMe-oF. StarWind also uses novel NVME-oF RAID partner technology in some of its solutions already and will continue weaving it into other configurations as well. StarWind firmly believes in NVMe to become the industry standard in the near future and moves its configurations in the direction of high performance with lowest possible bill of materials (BOM).

  • Which popular or common software does StarWind Software integrate with?

    VMware vSphere, Microsoft Hyper-V, Veeam, Azure, AWS, Backblaze, Cloudian, Wasabi.

  • Does StarWind Software offer a trial or free download available?

    There is a Free 30-Day Trial available for easy download, installation, and configuration right now.

  • Does StarWind Software offer any kind of training/education for their product?

    Friendly StarWind Engineers verify all configurations and will provide all the answers and help the customer's needs. Helpful guides, articles, and a community forum are also available for use.

  • Describe the implementation process and timeline for StarWind Software software.

    StarWind is universally praised by customers for its support experience. Completing the software licensing deals may take up to a few days and, once that is concluded, StarWind Engineers will help with software deployment and configuration within an hour at max. The hardware configurations make take a few months based on formalities, tailoring the configuration, and delivering it. Once it’s arrived, StarWind appliances come as plug-and-play and the included StarWind ProActive Premium Support will take it from there.

  • What are the StarWind Software support options? List all.

    Standard Support is designed for organizations whose SLAs allow having a not 100% uptime in non-business hours.

    Premium Support is basically Standard Support enforced with more strict SLAs with a readiness to fix issues with a product in the shortest possible time (less than 1 hour).

    ProActive Premium Support includes permanent monitoring, machine learning failure prediction, call-back-home, and automated remote troubleshooting for flawless 24/7/365 operation. Included by default in all StarWind appliance offers and available as an affordable, convenient subscription service for software offers.