Stamps.com FAQs

    • How technical do users need to be to use Stamps.com's software?

      All you need is your computer and a printer and Stamps.com. You can print on plain paper, your own envelopes or labels, or our NetStamps labels, which you can use just like regular postage stamps.

    • What makes Stamps.com a leader in this space?

      Stmaps.com is the leading provider of postage online and shipping software solutions to over 725,000 customers.

    • Which popular or common software does Stamps.com integrate with?

      Marketplaces: eBay, Amazon.com, Etsy, Rakuten (buy.com)
      Shopping Carts: Bigcommerce, Shopify, Magento, Prestashop, and many others

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Stamps.com. If it's not simple, use broad estimates or ranges for typical setups.

      $15.99 per month. Not set-up fee.

    • Does Stamps.com offer a trial or free download available?

      Stamps.com offers new customers a 4 Week Trial. If for any reason you decide that Stamps.com is not right for you, simply cancel online or call to close your account before the trial period ends and you won’t be charged. If you stay with Stamps.com past the trial period, you will be charged $15.99 a month for the Stamps.com service, including the $15.99 fee for the first month.

    • What are the Stamps.com support options? List all.

      U.S.-based telephone customer support is available Monday through Friday, 6:00 am to 6:00 pm. We also have email and chat support available.

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