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StaffBridge Technology Case Studies

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  • Reference Rating
    4.7 / 5.0
    Customer References14 total
    About

    Aquant is a whole new level of service experience. Aquant's service intelligence platform supercharges service performance by unlocking a new dimension of insight from enterprises'​ existing data. The platform mines and analyzes data that is scattered across different systems, hidden in free text, and locked in the minds of the enterprise's most experienced people. It empowers teams to use that data to improve first time resolution, optimize service team performance, assess risk, and drive exceptional customer experiences.

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  • Reference Rating
    4.7 / 5.0
    Customer References141 total
    About

    Atoss are shaping working environments to the benefit of companies, employees and society. They are paving the way to working environments that are more creative, more intelligent and more humane. At the same time, they are revolutionizing the interaction of cost efficiency and humanity. This vision of a human economy drives and motivates them. Since more than 30 years ATOSS has ranked as a trendsetter and key player in the workforce management market. Every day, ATOSS solutions are making significant contributions towards higher value creation and greater competitive strengths for around 6,500 customers. At the same time, they are enabling the implementation of employee-oriented working time concepts, thereby ensuring greater job satisfaction – meanwhile in more than 40 countries worldwide

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  • Reference Rating
    4.7 / 5.0
    Customer References23 total
    About

    TelStrat develops comprehensive call recording and workforce optimization (WFO) solutions. Engage WFO features award-winning technology for capturing customer interaction, knowledge-mining call content, maximizing agent performance, and streamlining workforce management. Over two decades of experience, more than 3,300 customers and hundreds of thousands of users worldwide attest to TelStrat’s unwavering dedication to customer service and support.

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