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KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB contact centers. Their solutions protect organizations from the liability of "he/said, she/said" scenarios; provides data protection and security; and equips contact center professionals with the tools to improve their operational performance and deliver better customer service to their customers. Today KnoahSoft solutions are used in leading financial, telecommunications, government, BPO and healthcare enterprises and call center organizations throughout the world.
Paycor, a Paychex company, offers a comprehensive, flexible HR software platform with seamless third-party integration capabilities. The cloud-based solution delivers powerful analytics through COR Leadership Insights, robust talent development tools, and highly configurable technology that adapts to support specific industry needs and business requirements. The platform unifies employee data into a single source of truth while streamlining workflows and eliminating administrative burdens. Customers benefit from Paycor's intuitive user interface and mobile-first design while gaining access to Paychex's deep compliance expertise and advisory services. Leaders can transform routine workforce data into strategic intelligence that improves team performance and drives better business decisions. From simplifying payroll administration with unlimited earnings codes and custom cycles to enhancing the employee experience through self-service features, Paycor provides the technology and guidance organizations need to navigate workforce challenges. Nearly 800,000 customers nationwide trust Paycor + Paychex to help them solve problems and achieve their goals.
TelStrat develops comprehensive call recording and workforce optimization (WFO) solutions. Engage WFO features award-winning technology for capturing customer interaction, knowledge-mining call content, maximizing agent performance, and streamlining workforce management. Over two decades of experience, more than 3,300 customers and hundreds of thousands of users worldwide attest to TelStrat’s unwavering dedication to customer service and support.
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