Stackify FAQs

    • Who is Stackify best for - their role(s) within what kind of companies.

      With coverage for full lifecycle development, our software offering is tailored to be inclusive for multiple role types. Most often we find our users in Developer and DevOps space.

    • How does Stackify benefit them?

      Stackify Retrace application performance management across your entire stack. Coupled with aggregated logs from common logging frameworks, find every exception in your code. Retrace your code with lightweight code profiling and track and monitor all key application and server metrics.

    • How technical do users need to be to use Stackify's software?

      Our users are most commonly highly technical with a strong development background.

    • What makes Stackify a leader in this space?

      Stackify is a leader in the application performance management space because it combines one toolbox with all the insight. Everything your team needs to know about your applications, performance, and diagnostics is all in one place.

    • Who are Stackify's biggest competitors (3-5 companies)?

      New Relic, DataDog, ApplicationInsights

    • How/why is Stackify better than those competitors (or most others in their market)? What about Stackify is unique, stronger, easier, etc.?

      - Advanced deployment reporting
      - Detailed SQL query monitoring
      - Integrated logging and profiling
      - Unlimited users
      - Full software lifecycle coverage
      - 1 hour support response time

    • What kind of features can customers expect Stackify to release in the near future? And longer term?

      Our feature roadmap is customer driven. Check out our ideas portal on our website to see what is on our future roadmap.

    • Which popular or common software does Stackify integrate with?

      Stackify Retrace has unlimited integrations with Jira, Slack, Axosoft, Webhooks, and VS Team Services.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Stackify. If it's not simple, use broad estimates or ranges for typical setups.

      Our pricing model starts at $79 for annual plans and just $99 for monthly plans. These plans include the entire Retrace toolbox without the need to pay extra for additional features. We charge based on your usage, which means you pay more for traffic like your busier servers and less for servers that aren’t getting a lot of usage. You can also take advantage of price limits to enable you to stay in budget by capping your bill.

    • Does Stackify offer a trial or free download available?

      We offer a free, two week Retrace trial with full functionality.

    • Does Stackify offer any kind of training/education for their product?

      Receive prioritized technical support and training with any of our four training packages.

    • Describe the implementation process and timeline for Stackify software.

      Stackify Retrace is an agent that is installed on your server and requires no code changes. Check out our detailed documentation library on docs.stackify.com to learn the implementation process for .NET, Java, PHP, Node.js, Ruby, and Python applications.

    • What are the Stackify support options? List all.

      Whether you are a new customer with installation questions or a long-term customer deploying a new application, you success is our top priority. Our team of experienced support engineers are available Monday through Friday, 18 hours per day, with a 60 minute response time during business hours and a 95% customer satisfaction rating.

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