"Despite being a technology-driven business, Sprout Media Lab is all about the terrific people that work there, and their sincere care for their customers. We were lucky enough to be referred to Sprout by one of our major suppliers, a >$50mm distributor in the midwest. From the on-boarding process, to design and set up of our website and webstore, to ongoing maintenance and on-the-fly changes, the staff at Sprout made every step seamless and elegant. Christina Kincaid, our account manager, became a trusted advisor, consultant, and advocate for our business. From promptly tackling large new projects and initiatives for us to hand-holding when we required it, Christina displayed terrific professionalism and patience in educating us about the capabilities and options available to our start-up company. Having an account lead that becomes a virtual member of our company made all the difference in the world - service is everything! While we needed our site to have the right look and functionality, the Sprout approach also addressed the hidden but incredibly important aspects of search optimization and efficiency. Having a reliable, conscientious partner as quarterback for our website, online store, and media content allowed us to focus on the core product development and manufacturing aspects of our business without ever worrying about our potential customers' ability to easily find our product on the crowded internet. Thanks to the Sprout team, our business accelerated from start-up to seven-figure company! In a world where your best and most tireless salesman is your website, I can truly say it would not have happened without their sophisticated technological acumen and incredible service."