Spoonfed FAQs

    • Who is Spoonfed best for - their role(s) within what kind of companies.

      Spoonfed is built for and used by caterers of all kinds, from small independent sandwich shops to global food service management companies. It is for any business that wants to deliver dropoff catering to corporate customers.

    • How does Spoonfed benefit them?

      It gives complete control of corporate catering from order (whether it's online or added in the back office), through production, delivery and invoicing. With information transferred automatically, no errors creep in, and the improved standard of service and efficiency makes it easy to scale up catering revenues and concentrate on finding new customers. Spoonfed saves time, cuts out waste and allows expansion.

    • How technical do users need to be to use Spoonfed's software?

      Not technical. It's simple to use and runs on a web browser. We have plenty of instructions and are available for live chat for any questions.

    • What makes Spoonfed a leader in this space?

      Spoonfed is an end-to-end catering management software built specifically for dropoff - or corporate - catering. We used to run a catering company ourselves, so it is built by caterers, for caterers.

    • How/why is Spoonfed better than those competitors (or most others in their market)? What about Spoonfed is unique, stronger, easier, etc.?

      Spoonfed is the only end-to-end software that provides features usually reserved for large retail chains and food service management companies. We have created an end to end software and made this available to small and large businesses alike.
      Our pricing model frees business from the high percentages paid to 3rd party marketplaces and provides an ROI that helps build catering revenues and profitability.

    • What kind of features can customers expect Spoonfed to release in the near future? And longer term?

      For the latest updates and features, please follow our blog for updates getspoonfed.com/blog

    • Which popular or common software does Spoonfed integrate with?

      Sagepay, Paypal, Google Maps, Authorize.Net, Xero, Sage, Orkestro, Mailchimp, Stripe

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Spoonfed. If it's not simple, use broad estimates or ranges for typical setups.

      Spoonfed has a monthly fee and a per-order charge. The amount you pay depends on how many orders you put through the system. Contact us for more information about pricing.

    • Does Spoonfed offer a trial or free download available?

      There is no free trial, but we'd be happy to show you the system in a one-on-one demonstration.

    • Does Spoonfed offer any kind of training/education for their product?

      A member of our team will provide exclusive online training according to your needs as part of an agreed setup fee. When up and running, free online chat support is available to all Spoonfed customers. Phone support is also available for a fee. We have a lot of articles explaining every aspect of the software, with instructions on how everything works.

    • Describe the implementation process and timeline for Spoonfed software.

      The implementation timeline will depend on the number of menus you have and your availability for training, but can be done in under week.

    • What are the Spoonfed support options? List all.

      Free online chat support is available to all Spoonfed customers. Phone support is also available for a fee. We have a lot of articles explaining every aspect of the software, with instructions on how everything works.

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