"When the Iowa Department of Transportation was in the process of developing a governance plan for the implementation and deployment of SharePoint 2010 we found ourselves in the situation where we needed to govern SharePoint without any experience at hand. We did not feel that traditional training would address the needs of how to govern the platform, so we elicited proposals to provide technical recommendations and expertise in the arena of Governance of SharePoint 2010. Our main objectives were to improve the technical understanding of the Governance team members so they could gain the skills needed to fulfill their role on the governance team and to build a workable governance document that employed solid standards. We had a checklist of topics and the need to complete the task in a 1-day workshop. We were very impressed with Spindustry's attention to detail in customizing the workshop to fit our needs and delivering a product within our time frame. Jarrod Edge, the instructor and workshop leader, was very knowledgeable. Jarrod lead the workshop by toggling between the beginning outline of our governance document, our prioritized checklist of topics and demonstrating the functionality and features of SharePoint from his laptop. He made it clear to the committee the concepts and terminology that are unique to SharePoint. He lead us in robust discussions of topics that leveraged his knowledge of SharePoint with our business processes and helped us define what we need for SharePoint governance. He worked the white boards with diagrams and examples until we came to understand the topics at hand. Jarrod has the real world working experience an expert needs above and beyond mere certifications that some trainers offer. It was apparent in his ability to show us what we needed to know as opposed to just explain to us what we needed to decide upon. We were impressed. I can confidently say that Jarrod is among the best of the instructors/trainers we have had at the Iowa DOT."