"SpiceCSM's integration with Amazon Connect allows customers to create a Unified Customer Engagement Hub. By leveraging Amazon Connect, customer experience leaders can easily integrate their existing systems and incorporate AWS offerings."
"Competitive solutions often require a complete ‘rip and replace’when implementing a system change, and this requires considerable time and costs. However, this is not the case with SpiceCSM’s solutions. The platform generates great value, particularly in the IT department, where cost savings on professional services can be as much as 75 percent.”
CentralStationCRM is a web-based customer management software (SaaS) and supports small teams, companies and freelancers in managing their customer contacts. CentralStationCRM is intuitive to use and focuses on essential functions such as contact and task management, project planning, communication history and collaboration.
Oro Inc., founded in 2012 by industry leaders in open-source business application development, is the company behind OroCRM, OroCommerce, and OroPlatform. OroCRM, which was launched in 2014, has rapidly established itself as a disruptive force in the CRM market. The platform’s open-source nature gives multi-channel businesses the inherent flexibility they need to tailor the product to their specific business requirements, helping them achieve a true 360-degree view of their customers.
Salesforce Essentials is made for small businesses by the #1 CRM, helping you organize and track customers, sales, and support all in one app. Salesforce Essentials makes it possible to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain — for just $25 per user per month. With Essentials, you can sell faster with a customizable view of all your sales details. Essentials ensures that you spend less time in spreadsheets and more time selling by tracking your emails, calls and meetings to automatically keep customer records up-to-date without tedious data entry.