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SpiceCSM Testimonials

  • "SpiceCSM's integration with Amazon Connect allows customers to create a Unified Customer Engagement Hub. By leveraging Amazon Connect, customer experience leaders can easily integrate their existing systems and incorporate AWS offerings."

    Pasquale DeMaioGeneral Manager

  • "Governments comprise over 70% of our client base and each client has very specific processes to follow. Spice makes it very easy to embed the approved scripts and create dynamic process paths based on specific customer attributes."

    James HansenAssistant Director, Call Center/Manager, Data Analytics
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    4.7 / 5.0
    Customer References16 total
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    Homeless Link is the national membership charity for organisations working directly with people who become homeless in England. They work to make services better and campaign for policy change that will help end homelessness. They also develop new products that can help improve services and fund their campaign to end homelessness. Their national and regional teams offer support, link up agencies, and provide advice, consultancy and tools to help improve services. Their vision is of a country where everyone has a place to call home and can expect the support they need to keep it.

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    4.7 / 5.0
    Customer References176 total
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    Unanet is a leading provider of Cloud and On-Premise software for project-based organizations. Unanet delivers a purpose-built Project ERP solution with skills management, resource planning, budgeting & forecasting, time & expense reporting, billing & revenue recognition, project management analytics and dashboards, and integrated financials with AR, AP, GL and cost pool calculations. Over 1,000 organizations trust Unanet to maximize staff utilization, reduce administrative costs by 90%, improve invoicing by 10X, and support forward decision-making for improved operations.

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    4.7 / 5.0
    Customer References10 total
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    Whitefluffy.cloud made it their business to create a system that didn’t create work for its users (they said no to excessive data input!). They discarded the features few ever use or need and they included all the ‘essentials’ including full VoIP calling as standard. If you’ve 5 to around 50 customer-dealing, this is exactly the solution you’ve been looking for! Simple to deploy. Simple to use. Simply the best.

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