Specops Software is an award-winning software company that develops solutions for desktop and password management which extend the functionality of Windows infrastructure. With offices in the US, Canada, the UK and headquarters in Stockholm, Sweden, Specops Software helps companies, organizations and educational institutions in more than 50 countries. Specops Software has grown steadily since it was founded in 2001 and reports strong turnover and solid profit.
“For us, password reset and account unlocks make up about 6% of support call volume and take up about 3% of time. The main reason we started evaluating solutions was to provide our users with choice beyond calling the service desk.”
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