"The reference customers I spoke to all worked with Spailey Solutions and just raved about their program. everybody said, 'Mackenzie pulls so much out of the quantitative and qualitative data analysis. We get so much depth. We weren't getting depth from our previous provider. We were getting some data, but it was just stats on paper. We went back to them and had them probe to get more depth there was nothing and they couldn’t explain anything. We realized in the next phase we wanted to go further in that direction. It's a pure skill to extract more of the qualitative insights, so when I got the sense of the depth and the insight, and the combination of the structure of the quantitative data and that skill, I just got such a strong sense of Mackenzie’s capabilities. Another thing I talked to the reference customers about was Mackenzie’s industry experience, and they all said they had the same concern or consideration originally because she wasn’t specifically based in their area. However, they all felt that Mackenzie picked up their business very quickly and they never felt like there was a gap there. Somehow, she was able to grasp concepts, understand their needs, and even have the customers feel as though she knew what she was talking about. What’s more, when she aggregated the data and trained our staff on the key takeaways, none of them realized she wasn’t an industry expert. It was truly remarkable."
“Spailey Solutions does an outstanding job. Mackenzie is very smart, really helps us a lot, and we've been able to identify things we're actively working on retraining the sales team on, so it's been really valuable. She's honestly been a pleasure to work with. It's good that we now have visibility when we do the executive briefings. It's multiple stakeholders from different departments all together and we identify areas of improvement amongst all groups. Mackenzie has a way with C-suite personnel that inspires and creates action. Spailey Solutions has been really helpful to motivate and train our sales and marketing teams. I know they’re not an expert necessarily in our space, but they grasped it so quickly and our internal team thought they were. Not only that, but in my experience, with Mackenzie, she's always on time, very responsive, and very smart. I don't have to follow-up because I know if we talk about something, it’s going to get it done and it's going to be right, and the confidence of that will be A-plus. I haven’t worked with a finer 3rd party consultant."







