Spailey Solutions Testimonials

"The reference customers I spoke to all worked with Spailey Solutions and just raved about their program. everybody said, 'Mackenzie pulls so much out of the quantitative and qualitative data analysis. We get so much depth. ​We weren't getting depth from our previous provider. We were getting some data, but it was just stats on paper. We went back to them and had them probe to get more depth there was nothing and they couldn’t explain anything. We realized in the next phase we wanted to go further in that direction. It's a pure skill to extract more of the qualitative insights, so when I got the sense of the depth and the insight, and the combination of the structure of the quantitative data and that skill, I just got such a strong sense of Mackenzie’s capabilities. ​Another thing I talked to the reference customers about was Mackenzie’s industry experience, and they all said they had the same concern or consideration originally because she wasn’t specifically based in their area. However, they all felt that Mackenzie picked up their business very quickly and they never felt like there was a gap there. Somehow, she was able to grasp concepts, understand their needs, and even have the customers feel as though she knew what she was talking about. What’s more, when she aggregated the data and trained our staff on the key takeaways, none of them realized she wasn’t an industry expert. It was truly remarkable."

"Working with Spailey Solutions is always a pleasure because of the high dedication, customer focus, and drive in finding a great solution for everyone. Mackenzie is always very proactive, and I could trust that she will be working hard to get a resolution in place quickly. I truly value our relationship as she is intelligent, creative and engaging while also being practical and down to earth. A real pleasure to work with and would highly recommend Spailey Solutions for any customer insights program!”