"We now have a process which helps remove gut instinct from the hiring process, allowing us to be more disciplined and consistent in the way we identify and select talent. Throughout, Sova have been outstanding, professional and responsive."
"Our Partners are responsible for delivering an outstanding customer experience in our John Lewis stores and Waitrose supermarkets, so it’s critical that we make the right decisions throughout the recruitment process. We also understand the importance of the candidate experience, so we’ve taken care to look after our applicants with the same commitment we give to our customers."