"It doesn’t matter whether we are dealing with a single orchard or hundreds of them, data is required at every step – to make policy decisions, to integrate with banks, to provide feedback and explanations to the farmers, or to share with government agencies. We need numbers, which we did …

"All operations concerning the farmers were being done manually. The field staff used to visit the farmers and record the relevant data on paper. In such a scenario, there were greater chances of errors. There should be a more transparent way of recording member-level transactions."