Softrax FAQs

    • What types of businesses are Softrax’s services best suited for?

      SOFTRAX is suited for businesses that work in technology, media and entertainment, IoT, manufacturing and construction, healthcare, personal services, and more.

    • How can Softrax benefit clients?

      The SOFTRAX Revenue Management System (RMS) is the industry’s only system combining billing and revenue recognition in a single application. SOFTRAX RMS is deployed as a layer between CRM/CPQ and ERP, ensuring billing remains close with the customer relationship, while ensuring the proper accounting, security, and controls via a dedicated environment. The result is a sophisticated solution providing a true path to automation and transparency across even the most complex billing and revenue recognition scenarios.

      SOFTRAX RMS is fully integrated with a powerful reporting and analytics tool that provides both analytical dashboards and customer-centric drill-down reports for billing accountants, revenue managers, and senior executives alike. SOFTRAX RMS analytics allows users to customize, manage, and share out of the box reports at the summary and detailed account level via simple drag and drop controls. An advanced Workbench keeps revenue accountants focused on the high-priority and high-complexity transactions to ensure policies are correctly applied. SOFTRAX RMS workflow engine simplifies integration with upstream systems, taking on the burden of retries and error-logging.

    • What geographical regions does Softrax serve?

      SOFTRAX primarily serves customers in the United States and Canada, but it working to serve a global audience.

    • How/why is Softrax different than those competitors or most others in their market?

      SOFTRAX RMS is the only comprehensive, multi-tenant cloud software solution that supports all forms of complex billing, dynamic pricing, contract renewal management, and revenue recognition to meet the needs of today’s competitive marketplace. With SOFTRAX, a company achieves a high level of automation that allows continuous accounting, easy deployment of complex billing models, and compliance with ASC 606 and IFRS 15. In other words, SOFTRAX RMS is a gamechanger that offers revenue management tools for revenue optimization.

    • Who are Softrax’s biggest competitors?

      Zuora, Chargebee, BillingPlatform, Recurly, Maxio, RightRev

    • What pricing tiers or structure does Softrax offer?

      Contact us at sales@softrax.com for more information on pricing.

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