SMT Data is a software solutions and services company based in Denmark helping clients ensure stable operation, optimize their IT resource costs, and analyze how IT capacity costs relate to business activities. The flagship product, ITBI™, enables organizations to gather, enrich, understand, and optimize IT capacity and performance costs on both mainframe and midrange platforms.
”When an event occurs that makes the system stop – just for a second – it means we have backlog of several thousand transactions when the systems starts up again. And even if it only means that some people have to log on to their online net bank again, that’s not the kind of service the bank wishes its customers to experience.”
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