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SmartAction

Read 14 SmartAction reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 4 customer videos to see why companies chose SmartAction as their AI Voice Agents

SmartAction is now the #1 AI-powered virtual agent solution for contact centers. While having been named “Gartner Cool Vendor” and recognized by Frost & Sullivan as "The Leader in AI-enhanced Self-Service,"​ SmartAction is the top-rated and 2nd most reviewed Virtual Customer Assistant solution on Gartner Peer Insights.

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  • 14 Testimonials View
  • 16 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2107 reference ratings
4.8/5.0 (2107)

14Testimonials

  • “One of the campaigns saved us $1.6 million the very first year.”

    High Power Technical Services

  • “I am blown away by your responsiveness and open communication.”

    Stephanie Lemar Manager Customer Engagement & Support

  • “Group O is an end to end solutions provider specializing in technology-based solutions that drive new standards of excellence in the supply chain, packaging, and marketing industries. We enlisted SmartAction …

    Paul Flemr Executive Director of Operations
13 more testimonials currently locked

16 Case Studies

  • Major Home Insurance & Warranty Provider Reduces Operating Expenses by 47%

  • Leading Healthcare Company Automates 75,000 Conversations Per Month with AI Virtual Assistant …

    Stephen Shaya Chief Executive Officer

  • TechStyle Fashion Group Handles Volume Spikes With AI-Powered Virtual Agents

    Mike Gamez GMS Member Solutions Manager
15 more case studies currently locked

4 Customer Videos

  • AAA - Customer Success Story (Joe McLaughlin - Vice President Of Operations & Technology)
    Play Video
    Joe McLaughli Vice President Of Operations & Technology
  • Learn About How SmartAction Delivered the 'Total Solution' For Fidelity Communications
    Play Video
    John Walburn Vice President Of Customer Care
  • High Power Technical Services - Customer Success Story (John Wells - IT Infrastructure Manager)
    Play Video
    John Wells IT Infrastructure Manager
3 more videos currently locked

Additional SmartAction Information & Resources

Read SmartAction Reviews, Testimonials & Customer References from 14 real SmartAction customers.

Browse SmartAction Case Studies, Customer Success Stories, & Customer References from 16 businesses that use SmartAction.

Watch SmartAction Customer Videos to learn why 4 businesses chose SmartAction.

FeaturedCustomers has 1,910,771+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.