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Capacity

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Read 57 Capacity reviews and testimonials from customers, explore 65 case studies and customer success stories, and watch 10 customer videos to see why companies chose Capacity as their Help Desk Software

Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees.

The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.

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  • 57 Testimonials View
  • 65 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 4278 reference ratings
4.8/5.0 (4278)

57Testimonials

  • "The questions in our industry can get very redundant, and when you’ve got tens of thousands of users, it’s likely that they’ll ask the same question multiple times a day.”

  • “This integration is so important because it eliminates the need for multiple logins and amplifies the use of our current technology.”

  • “SmartAction has given us the flexibility to provide multiple communication options for our customers.”

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65 Case Studies

  • Choice Hotels Saves $1.65M with Call Routing and Virtual Agents

  • Healthcare Products and Services Provider Makes it Easier for Patients to Submit …

  • PepsiCo Saves 5000 Hours per Year with Answer Engine®

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10 Customer Videos

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Additional Capacity Information & Resources

Read Capacity Reviews, Testimonials & Customer References from 57 real Capacity customers.

Browse Capacity Case Studies, Customer Success Stories, & Customer References from 65 businesses that use Capacity.

Watch Capacity Customer Videos to learn why 10 businesses chose Capacity.