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Read 57 Capacity reviews and testimonials from customers, explore 54 case studies and customer success stories, and watch 10 customer videos to see why companies chose Capacity as their AI Voice Agents

Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees.

The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.

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  • 57 Testimonials View
  • 54 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 4097 reference ratings
4.8/5.0 (4097)

57Testimonials

  • “Work with Capacity, or at a minimum, consult Capacity on knowledge base inefficiencies for your clients and internal teams. Capacity’s team does an amazing job in seeking to understand your …

    Tom Galucci SVP of Business Development

  • “We are focused on the blending of technology and agents to determine how we can serve our customers best.”

    Largest Global Hospitality and Entertainment Company Senior Vice President

  • “Speech was one of those things that we’d tried over 15 years ago, and we had a terrible experience and ended up ripping it out and going back to DTMF."

    Mark Jimenez Assistant Vice President for Network Engineering & Support
56 more testimonials currently locked

54 Case Studies

  • PepsiCo Saves 5000 Hours per Year with Answer Engine®

  • Create a Loop - Customer Case Study

    Chris Sims Cofounder, Board Member, and Instructor

  • Total Access Urgent Care Keeps a Pulse on the Community

    Sarah Minkler Senior Operations Analyst
53 more case studies currently locked

10 Customer Videos

9 more videos currently locked

Additional Capacity Information & Resources

Read Capacity Reviews, Testimonials & Customer References from 57 real Capacity customers.

Browse Capacity Case Studies, Customer Success Stories, & Customer References from 54 businesses that use Capacity.

Watch Capacity Customer Videos to learn why 10 businesses chose Capacity.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.