Read 14 SmartAction reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 4 customer videos to see why companies chose SmartAction as their undefined

SmartAction is now the #1 AI-powered virtual agent solution for contact centers. While having been named “Gartner Cool Vendor” and recognized by Frost & Sullivan as "The Leader in AI-enhanced Self-Service,"​ SmartAction is the top-rated and 2nd most reviewed Virtual Customer Assistant solution on Gartner Peer Insights.

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Customer Rating Review Scorebased on 1806 reference ratings
4.8/5.0 (1806)

14Testimonials

  • "We wanted to answer the question, ‘How can we make it as easy as possible for customers to make a payment?’ With SmartAction’s attractive price model and innovative approach, we were able to create a truly effortless payment experience."

    Kris WongAssistant Vice President Admin Services
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16 Case Studies

  • Electrolux - Customer Case Study

15 more case studiescurrently locked

4 Customer Videos

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    Joe McLaughliVice President Of Operations & Technology
3 more videoscurrently locked

Additional SmartAction Information & Resources

Read SmartAction Reviews, Testimonials & Customer References from 14 real SmartAction customers.

Browse SmartAction Case Studies, Customer Success Stories, & Customer References from 16 businesses that use SmartAction.

Watch SmartAction Customer Videos to learn why 4 businesses chose SmartAction.

FeaturedCustomers has 1,827,248+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.