Smart Service FAQs

    • Who is Smart Service best for - their role(s) within what kind of companies.

      Smart Service is the perfect scheduling, dispatching, and customer management software for service companies of all shapes and sizes. This includes professionals in the HVAC, plumbing, electrician, pest control, fire protection, septic, irrigation, and chimney fields. Within a company, both office dispatchers and field technicians use Smart Service to schedule jobs, fill paperwork, and complete work orders.

    • How does Smart Service benefit them?

      Smart Service bolsters QuickBooks with scheduling, dispatching, and customer management. This gives service companies a single convenient system to manage every aspect of running their business.

    • How technical do users need to be to use Smart Service's software?

      This software is very intuitive and user-friendly, especially for technicians in the field. If you can use a smart phone or tablet, you can use Smart Service.

    • What makes Smart Service a leader in this space?

      We are the only direct QuickBooks add-on. All of our competitors offer only push/sync integration. We integrate in real time.

    • How/why is Smart Service better than those competitors (or most others in their market)? What about Smart Service is unique, stronger, easier, etc.?

      Smart Service offers the best, most complete QuickBooks integration. Unlike most competing products, Smart Service is available for a one-time purchase price, making it perfect for businesses who prefer such a pricing model.

    • What kind of features can customers expect Smart Service to release in the near future? And longer term?

      Smart Service allows service companies to manage every aspect of their business.

    • Which popular or common software does Smart Service integrate with?

      QuickBooks, Google Calendar, Dropbox

    • Does Smart Service offer a trial or free download available?

      You can get a free demo at https://www.smartservice.com/free-demo/

    • Does Smart Service offer any kind of training/education for their product?

      New Smart Service customers can expect two private, one-on-one training classes.

    • Describe the implementation process and timeline for Smart Service software.

      Our help desk handles installation within days of the purchase. Training classes follow shortly after installation is complete.

    • What are the Smart Service support options? List all.

      Our award-winning help desk is available during regular business hours to guide users through any technical problems they may encounter. We also offer many written and video tutorials, as well as regular free training webinars.

    FeaturedCustomers has 1,805,238+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.