GEP SMART FAQs

    • Who is GEP SMART best for - their role(s) within what kind of companies.

      GEP SMART provides value to an array of decision makers in their purchasing journey. From the corporate office to regional operations, GEP SMART software assists in making strategic and cost-effective buying decisions.

    • How does GEP SMART benefit them?

      One platform, one database, one collaborative workspace. Unifying all the tasks of source-to-pay into a single workspace eliminates duplication, maximizes visibility and control, and optimizes results.

    • How technical do users need to be to use GEP SMART's software?

      GEP SMART does not require an extensive technical capability.

    • What makes GEP SMART a leader in this space?

      ​GEP has taken the lead in leveraging the potential of digital technology to transform procurement and supply chain operations, to reset expectations about what is possible and deliver extraordinary outcomes (productivity, speed, adoption, compliance, savings).

      GEP SMART is the first SaaS-only source-to-pay procurement platform.
      GEP SMART is the first S2P platform native to cloud, touch and mobile technologies.
      GEP SMART is the first natively-unified source-to-pay platform.
      GEP SMART introduced the first truly "consumerized" user experience for sourcing and procurement pros.
      GEP SMART continually introduces new features and capabilities — for example, savings project and financial management functionalities — well ahead of the pack.
      GEP SMART leverages artificial intelligence and big data analytics to streamline and automate processes, speed work flows, improve user productivity and enhance user experience.

    • Who are GEP SMART's biggest competitors (3-5 companies)?

      Coupa, Ivalua, Zycus, SAP Ariba, JAGGAER

    • How/why is GEP SMART better than those competitors (or most others in their market)? What about GEP SMART is unique, stronger, easier, etc.?

      GEP and partner Microsoft provide a world-class, enterprise-scale application delivered, maintained and secured on a world-class, enterprise-scale infrastructure that very few individual companies can match. GEP SMART is the only unified, source-to-pay procurement platform expressly designed, engineered and purpose-built for flawless operation in the cloud.

    • What kind of features can customers expect GEP SMART to release in the near future? And longer term?

      Additional AI and Supply Chain functionalities, enhanced user experience and advanced contract and supplier management capabilities.

    • Which popular or common software does GEP SMART integrate with?

      SAP, Oracle, JD Edwards, All major and most minor ERP and AP systems

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for GEP SMART. If it's not simple, use broad estimates or ranges for typical setups.

      Single, one-off implementation fee and an annual subscription determined by the number of power users and scope of functionality deployed.

    • Does GEP SMART offer a trial or free download available?

      Not applicable.

    • Does GEP SMART offer any kind of training/education for their product?

      Training and on-boarding is available tailored to customer needs and can include classroom training, "train the trainer", online tutorials and training manuals.

    • Describe the implementation process and timeline for GEP SMART software.

      The implementation process and timeline is dependent upon the scope of the functionality, ranging from weeks to months.

    • What are the GEP SMART support options? List all.

      Phone (24/5), live chat, email, FAQ, video tutorials, webinars

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