SkyTouch Technology Review

Customer Reference Rating4.8
Devices Supported
  • Android
  • iPhone/iPad
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 28Testimonials
  • 22Case Studies
  • 6Customer Videos

Overview

SkyTouch Hotel OS is a cloud-hosted hotel management program built for hotels of all sizes. It provides features such as rate management, distribution management, property management, and more. The software’s housekeeping management functionality allows you to schedule housekeeping employees utilizing the administration console. After completing the task, staff can update the status with a mobile app.

SkyTouch Hotel OS’ distribution management module enables you to handle bookings on various online channels like global distribution systems (GDS), online travel agencies (OTA), and Internet Booking Engine (IBE). When a guest books a room on any channel, the calendar is automatically updated in real time, which minimizes the chances of overbookings. This platform integrates with popular business solutions like Drupal, PayPal, WordPress, and Google Calendar.

Benefits

Versatile System

SkyTouch is a cloud-hosted hotel management program suitable for hotels of any type or size. It features simple-to-use tools such as a property management system (PMS), rate management functionality to optimize revenue, and distribution management capability with two-way link between booking engines.

Property Management Tools

SkyTouch provides you sophisticated property management functions to manage reservations, direct billing, housekeeping, reporting, automated audits, group management, and more. You can use an intuitive tap chart to manage reservations, and supervise housekeeping with two-way communication with staff and continual room updates.

Automated Rate Management

This functionality utilizes a best available rate (BAR) methodology, along with inventory options and rates that can be applied to multiple or single properties. You can define policies to manage inventory value and set alert triggers to change BAR levels automatically based on changes in occupancy. In addition, you can manage stay limitations, adjust rates to respond to the market, set alert triggers, and define selling restrictions for wholesale rate packages to boost revenue.

Distribution Management

This capability assists you to improve your online exposure to expand your reach and get more guests through your own IBE, as well as via connections with GDS and OTAs. The pooled inventory model shows all vacant rooms with inventory synced across all sites after a booking is done, which assists to decrease the risk of overbooking.

Product Features

  • Reservations
  • Direct billing
  • Group management
  • Housekeeping
  • Reporting
  • Online support
  • Automated night audits
  • Property management
  • Rate management
  • Distribution management

Pricing

SkyTouch Technology offers 3 quote-priced plans:

Basic Plan

  • Reservations
  • Housekeeping and Maintenance
  • 24/7 Support
  • SkyTouch University Learning Management System
  • Automated Night Audit
  • Rate Management and Automated Revenue Management Rules
  • Two-way Channel Distribution Management
  • Direct Billing
  • Guest Profiles
  • Two-Way Communication
  • Reporting
  • Customized Add-ons
  • Credit Cards
  • Central Reservation System

Independent Plan

Includes all features of the Basic Plan, plus:

  • Guest Messaging
  • Point of Sale
  • Customer Relationship Management

Enterprise Plan

Includes all features of Basic/Independent plans, plus:

  • Enterprise Automation
  • Enterprise Administration
  • Enterprise Reporting

Contact the vendor directly to get a free consultation to choose a suitable package for your business needs.

Customer Support

  • Phone Support
  • Live Support
  • Support Tickets