SkySwitch is a US-based, next-generation communications platform provider. SkySwitch delivers a comprehensive white label communication service and back office support to their resellers. This enables their resellers – communication, telecom, IT service providers – to offer a branded, cloud-based, Hosted PBX Service and unified communications and collaboration services (UCCaaS) to their subscribers without the requirement to invest in or manage the platform from which the service is offered. The SkySwitch platform includes not only the infrastructure to deliver feature rich voice, video, text and fax communications, but also all operational and business support systems necessary for a reseller to experience rapid growth and profitability. This includes billing, carrier services, DID porting services, and regulatory compliance.
"As a SkySwitch reseller, their suite of UCC tools allowed us to quickly become a phone company and displace the primary service provider within our vertical space. They never once minimized our support issues and always pushed to resolve them quickly no matter how complex the problem. Another huge factor to underscore is that every aspect of our business is API fed and at times, even though their IT/Support department was taxed heavily, we were always treated like a valued partner."
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