Frequently Asked Questions
Describe who the software is best for - their role(s) within what kind of companies.
SkillSurvey's solutions apply the science of human behavior and harness the power of data and insights helping organizations hire the right people for every role. SkillSurvey Reference is an online reference checking solution that is used by more than 10,000 recruiters and talent acquisition in healthcare, higher education, non-profits, retail and other organizations from all industries and sizes. SkillSurvey also helps recruiters identify new sources for talent. SkillSurvey also offers a healthcare credentialing solution that eases and speeds the credentialing, peer referencing and affiliation verification of healthcare professionals.
How does this software benefit them?
SkillSurvey Reference™ provides immediately useful insights and scientifically valid data — through an unmatched library of job-specific surveys — that helps employers make better hiring decisions. SkillSurvey has a library of hundreds of job specific surveys so employers can get valuable feedback on soft skills – the behavioral competencies that are related to success on the job. SkillSurvey’s online reference checking solution has been scientifically proven to reduce first-year turnover for cause and to better post-hire performance.

SkillSurvey Source™ provides access to a new pool of talent through referrals and references. SkillSurvey solutions save our clients time and money, delivering data they can trust and providing new sources of top talent through references and referrals.

SkillSurvey Credential OnDemand® provides healthcare organizations with a cloud-based credentialing engagement solution that helps skilled practitioners impact patient care faster — good for patients, providers, and hospitals. Its digital peer reference and affiliation verification solutions provide anytime, anywhere access and help medical staff services teams get information back within days vs. weeks. Customers can leverage a best practice reference form or use their own forms and process. The solution provides real time access to data and digital credentialing review.
How technical do users need to be to use the software?
No technical experience is needed.
What makes SkillSurvey a leader in this space?
SkillSurvey has been issued several patents for its online reference checking. SkillSurvey is the only vendor that has studied tens of thousands of job candidates post-hire and validated that its process leads to reduced turnover and better post-hire results. This data has been published in a peer-reviewed scientific journal.
Who are your biggest competitors (3-5 companies)?
The biggest competitor is those who have given up on reference checking because traditional methods are difficult to do, lead to wasted hours playing phone tag and often fail to deliver insights due to corporate legal restrictions.
How/why is SkillSurvey better than those competitors (or most others in their market)? What about it is unique, stronger, easier, etc.?
SkillSurvey’s solution has been in use for more than 10 years, is patented and scientifically validated. SkillSurvey is the only solution to provide hundreds of job-specific surveys so you get relevant, actionable feedback on the skills that matter for the specific job. SkillSurvey also has deep experience within the healthcare industry.
What kind of features can customers expect to see in the near future? And longer term?
SkillSurvey is launching more referencing options that allow users to create custom workflows, survey questions and options to meet the needs of specific workforce segments. SkillSurvey is also advancing its mobile capabilities.
Which popular or common software does your product integrate with?
SkillSurvey Integrates with the leading Applicant Tracking Solutions (ATS’s) and has an open API that can easily integrate with any solution.
Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc), limits, etc. If it's not simple, use broad estimates or ranges for typical setups.
SkillSurvey annual licenses are based on candidate volume.
Is there a trial or free download available?
Yes, you can try it out for free with 5 job candidates (or, pretend candidates): http://www.skillsurvey.com/reference-free-trial/
What kind of training/education is offered?
Training is not needed – it’s easy to get started right away. There are online guided tutorials that walk users through the solution and available options. There is also a detailed product guide, and on demand webinar tutorials.
Describe the implementation process and timeline.
Customers can get started on their own or for complex organizations with special needs, account and implementation teams provide roll-out services to set up account configurations.
What are the support options? List all.
SkillSurvey has a dedicated customer support team available via phone, online and email.