“Installation and testing was a completely painless process. Details and the intentions that we submitted early on were refined in the system and reflected the processes/activities we wanted to achieve. The support received from Simplisys from demo to implementation was effective and refreshing; the team were on hand to address highly technical requests and helped us to design our own bespoke reports for the various management meetings. As a department we are now providing a much more effective support service to the internal customer base, meeting our SLA and feeding back the necessary KPI data required of us. Would absolutely recommend Simplisys and look forward to seeing how this product progresses."