Silvervine Software

"Customer Service is seeing an improvement with retention as the text message definitely triggers phone calls from insureds to make payments. The insureds love the fact that we notify them on their phones because they state that sometimes they don’t receive their mail for various reasons. The insureds are paying more attention to the texts then to their actual mail. We try to set all of our customers up on that option if we notice that they are not currently enrolled, as it builds great customer relations as well as retention."

"As a company we have adopted the use of Policy Scan for all our policies, and our agents have adopted the use of the app as well. Not only is it easy to use, there is also no more worrying about losing photos, having to store photos or photos being attached to the wrong policy. With Policy Scan we have increased efficiency in our workflow and reduced our exposure on the risk."

"After working on several projects together, Brovada is extremely pleased to have formalized our relationship with Silvervine. This partnership helps to strengthen our commitment to Silvervine’s customers and provide them access to the award winning Brovada connectivity suite"