ShopKeep FAQs

    • Who is ShopKeep best for - their role(s) within what kind of companies.

      ShopKeep POS is best for small to medium independent businesses. ShopKeep is great for businesses within the retail, and QSR industries

    • How does ShopKeep benefit them?

      ShopKeep has many benefits for each merchant whether they are retail, or QSR. ShopKeep has 24/7 award winning support and ease of use for all using the software. For QSR businesses ShopKeep provides speed, reliability, and customization of orders amongst many other benefits. For retail ShopKeep provides inventory management, detailed reordering and great reporting features.

    • How technical do users need to be to use ShopKeep's software?

      Within minutes of signing up for ShopKeep the user can get in and begin setting up with minimal technical expertise, thanks to our support site and award winning customer care.

    • What makes ShopKeep a leader in this space?

      ShopKeep was the first iPad POS and was founded by a merchant. ShopKeep prides itself in being born out of the needs of an actual merchant. ShopKeep is the #1 rated iPad POS system in the App store, and is always advancing and getting better because we listen to our customers.

    • What kind of features can customers expect ShopKeep to release in the near future? And longer term?

      ShopKeep is always adding new feature sets. We advertise new features when they are made available to the public.

    • Which popular or common software does ShopKeep integrate with?

      Quickbooks for accounting needs
      Mailchimp for email marketing
      BigCommerce for eCommerce sales

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for ShopKeep. If it's not simple, use broad estimates or ranges for typical setups.

      ShopKeep starts from $69/month

    • Does ShopKeep offer any kind of training/education for their product?

      Along with providing a dedicated ShopKeep Expert to assist you at the beginning of your time with ShopKeep, we also have a portal dedicated to support which can be found at shopkeep.com/support.

    • Describe the implementation process and timeline for ShopKeep software.

      Once the Account is created and boarded the system is ready for use right away. To fully setup the account, most of our merchants sign up a few weeks before opening so they can fully customize their store and install their hardware. It takes most merchants a few hours to input their data, but for some businesses it can take as a little as under an hour, or several.

    • What are the ShopKeep support options? List all.

      ShopKeep provides you with a dedicated ShopKeep Expert to get you started with inventory, hardware and iPad setup. We also provide free 24/7 support.

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