"Following Shipware’s complimentary rate assessment, I was anxious to get started. But their proposed gainshare split and term seemed too high. So I spent the better part of the next six months negotiating with UPS on my own, only to get miniscule rate improvements despite a lot of effort. In …

"Apparently, like many other companies, we naively signed a waiver eliminating our ability to file service claims for late deliveries with FedEx. Shipware was able to quantify the real value of that mistake, and provide a successful strategy to remove the unnecessary waiver, reducing our costs more than $100,000 annually."