ShipStation Review

Customer Reference Rating4.7
Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 256Testimonials
  • 238Case Studies
  • 52Customer Videos

Overview

ShipStation is a multi-channel, multi-carrier platform that accelerates the shipping procedure for online retailers. It streamlines order fulfillment through functions such as custom branding, customer and inventory management, discounted shipping rates, and batch shipping. You can pull in your orders from more than 60 sales channels and allow the software to automatically apply configurable shipping options and presets. After you produce shipping labels or deliver your orders to a fulfillment firm like Shipwire or FBA, ShipStation provides tracking details and shipping statuses to each sales channel.

ShipStation saves you valuable time in handling customer communications by giving you customizable tracking page, email, and packing slip templates to provide you an exclusive branded experience. Other capabilities include advanced user restrictions and permissions, ability to split and combine orders, prefilled global customs forms, and detailed reporting.

Benefits

Preserves Discounts from Fulfillment Providers

With ShipStation, you can reduce your monthly subscription costs as the application preserves the discounted prices of up to 40% from fulfillment providers, carriers, and selling channels. You can import these rates to your USPS postage account to benefit from the discount.

Manually Include Preferred Carriers

If your selected selling channels are not present in the list of supported sources, you can manually include them at no cost. In this way, ShipStation allows you to deal with carriers you are comfortable with. You simply need to add the desired accounts, complete the setup, and organize order information in a business-specific method. After this, you can quickly start delivering.

Comprehensive Support for Importing Information

ShipStation permits you to import order data from an array of sources, including all the leading international shopping carts and marketplaces. After importing the data into the software, you can leverage its advanced capabilities like printing labels for your products in bulk as well as automated ordering system.

Complete Sales Management Solution

ShipStation aids your business to save money and time by providing all the needed tools for efficient online sales management. The system is also easy to use and you only need to follow the given instructions to avoid technical issues. This empowers you to deliver effective and professional service to your clients and eliminate expensive errors and delays.

Seamless Integrations

ShipStation is an efficient fulfillment organizer that integrates smoothly with leading e-commerce tools, BI systems, carriers, and others. These integrations help you to successfully run your online retail business using a single shipping platform.

Product Features

  • API access
  • Automated shipping options
  • Automatic order retrieval
  • Batch-printing (500 orders)
  • Custom branding
  • Custom store integration
  • Customizable tracking info
  • Customized email confirmations
  • Free Express 1 account
  • Marketplace integration
  • Real-time shipping rates calculation
  • Reporting tools
  • Returns processing
  • Shipping providers integration
  • Shopping cart integration
  • Simultaneous printing

Pricing

ShipStation offers a 30-day free trial and the following plans:

Starter

  • $9/month
  • 50 Shipments per month
  • 1 User
  • Branded Labels and Packing Slips
  • Email and Community Forum Support

Bronze

  • $29/month
  • 500 Shipments per month
  • 1 User
  • Branded Labels and Packing Slips
  • Email and Community Forum Support

Silver

  • $49/month
  • 1,500 Shipments per month
  • 2 Users
  • Customized Labels and Packing Slips
  • Email, Live Chat, and Community Forum Support

Gold

  • $69/month
  • 3,000 Shipments per month
  • 3 Users
  • Customized Labels and Packing Slips
  • Email, Live Chat, and Community Forum Support

Platinum

  • $99/month
  • 6,000 Shipments per month
  • 5 Users
  • Customized Labels and Packing Slips
  • Email, Live Chat, and Community Forum Support

Enterprise

  • $159/month
  • 10,000 Shipments per month
  • 10 Users
  • Customized Labels and Packing Slips
  • Phone, Email, Live Chat, and Community Forum Support

Note: All prices given above are in USD. Packages are subject to applicable taxes, if any.

Customer Support

  • Phone Support
  • Live Support
  • Training
  • Support Tickets