ShippingEasy FAQs

  • Who is ShippingEasy best for - their role(s) within what kind of companies.

    ShippingEasy is an online shipping software intended for online sellers and eCommerce businesses. Whether you have one store or sell across multiple platforms and marketplaces, ShippingEasy helps small, mid-size and enterprise businesses save time and money.

  • How does ShippingEasy benefit them?

    ShippingEasy is the simplest online shipping app available for online sellers and offers the cheapest USPS postage rates with the ability to plug in existing UPS/FedEx accounts. ShippingEasy integrates with leading marketplaces, shopping carts, and eCommerce platforms to allow order fulfillment and tracking data to populate in real time across all systems. It provides an easy way to process orders, automate tracking, and print labels. At the same time, it saves time and money on shipping by reducing postal errors. ShippingEasy goes beyond simplifying the shipping process with Inventory and Customer Management. Optimize and grow customer outreach with pre-built email templates, reporting, tags, and email marketing tools. Manage inventory with automatic stock updates, purchase orders, and more!

  • How technical do users need to be to use ShippingEasy's software?

    ShippingEasy is easy to use and offers dedicated trainings, account setup and world class support. For those who opt out of live support with the free starter plan, there is an extensive knowledge base with thousands of articles, how-tos, and step-by-step instructions for optimization.

  • What makes ShippingEasy a leader in this space?

    ShippingEasy goes beyond solving shipping pain points and allows businesses to manage inventory and their customers within one platform. With customer data in one place, managing your business has never been easier. ShippingEasy also offers unparalleled white glove service. With one-on-one account setup and training dedicated to your business’ work flow, ShippingEasy can shave hours off the work day.

  • Which popular or common software does ShippingEasy integrate with?

    ShippingEasy integrates with the following applications:
    Shopify, Amazon, eBay, WooCommerce, BigCommerce, Volusion, Walmart, Jane, Magento, ShippingEasy API, Etsy, Yahoo!, 3dcard, StitchLabs, PayPal, ChannelAdvisor, Ecwid, SolidCommerce, Spark Pay, StoreEnvy, PrestaShop, Shopodex, 11th Avenue, X-Cart, OpenCart, Sears, Newegg, Scout, OneSaas, Spree Commerce, Stripe Relay, Great.ly, Sassy Steals, nopCommerce, QuickBooks, Finale Inventory, GroovePacker, SynCommerce, Accolent ERP, Zenventory, GeekSeller, JET, NetSuite, FarApp, Webgility, and more!

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for ShippingEasy. If it's not simple, use broad estimates or ranges for typical setups.

    ShippingEasy is free for those shipping fewer than 50 packages per month on the starter plan. Paid plans are cost effective and tier-based for people who ship more often. Feel free to visit http://shippingeasy.com/pricing/ for more information.

  • Does ShippingEasy offer a trial or free download available?

    All paid plans come with a 30 day free trial.

  • Does ShippingEasy offer any kind of training/education for their product?

    Dedicated webinars, one-on-one trainings and an extensive knowledge base with thousands of articles. Support is also available to answer any questions via phone, chat, or email.

  • Describe the implementation process and timeline for ShippingEasy software.

    Trainings typically take 30 minutes, but can vary depending on the shipping process.

  • What are the ShippingEasy support options? List all.

    Phone, Chat, Email, and Knowledge Base.