SevenRooms is a data-driven operations, marketing, and guest engagement platform serving hospitality operators in hotels, restaurants, nightclubs, and more.
- Our white-label reservation widget boosts multi-channel bookings, allowing you to own your guest data and begin building relationships before guests walk through the door.
-Integrated web and mobile applications, advanced inventory management capabilities, and our industry-leading auto-assign algorithm maximize covers and revenue so you can more easily manage crowds. Plus, our integrated waitlist offers customizable two-way SMS capabilities, connecting directly to guest profiles.
- Our CRM guest database offers holistic guest profiles with details ranging from allergies to past purchases and taste preferences, helping you deliver scalable, personalized service.
-SevenRooms seamlessly integrates with existing POS technology. That means you can track spend and customer order history in real time, tying detailed POS information into guest profiles.
- From one location to 1,000, the SevenRooms online restaurant reservation system makes it easy to manage and share data across your organization, while custom tools allow you to seamlessly cross-promote sister properties.
-Give guests the power to customize reservations with optional add-ons or upsells to enhance their dining experience and boost table spend.
-Guest engagement software that delivers a daily digest in your inbox, showing you new reviews from Google, Yelp, TripAdvisor, Facebook, and more. Plus, track changes in sentiment over time, see feedback emails from guests, and link third-party reviews to reservations, right from the same tab in SevenRooms.
- You can now send personalized emails to every guest without lifting a finger. From a "thanks for visiting" to "we haven't seen you in a while", email marketing makes it easy to deliver the type of high touch and personalized hospitality that creates loyal guests.
-Granular campaign tracking gives you complete visibility into the success of restaurant marketing activities, measuring ROI on a channel-by-channel basis.
-Boost revenue by accepting secure Level-1 PCI-compliant payments while eliminating paper CC authorizations. We help you collect CC details via email to request pre-payment, take deposits or hold cards on file. Plus, you have the option to automatically charge fees for no-shows and late cancellations.
SevenRooms was purpose-built to be user friendly for both administrators of the platform and the end-users like those at the host-stand. We understand that an easy-to-use platform is crucial for in-service use.
SevenRooms proudly serves hospitality companies in more than 250 cities around the world, including Jumeirah Group, The Cosmopolitan of Las Vegas, Standard Hotels, LDV Hospitality, Live Nation, Zuma, TAO Group, Bagatelle, Altamarea Group, Ethan Stowell Restaurants, NoHo Hospitality Group, Chase Hospitality Group, Mercer Street Hospitality, Corbin and King and The h.wood Group.
SevenRooms most common competitors are OpenTable, Resy, and Bookatable.
Unlike all other venue management and reservation systems in the market, SevenRooms does not have a consumer-facing platform, and for that reason is focused solely on helping hospitality operators increase their revenue and brand loyalty, not the other way around.
SevenRooms is committed to developing features that help operators increase their revenue and guest loyalty, and is regularly releasing new features, often that are requested by customers.
SevenRooms is a powerful venue management platform with integrations for POS, booking channels, payment providers and text message. Examples are Google OpenTable, Facebook, Instagram, Stripe, Twilio, MailChimp, Emma, TravelClick, Toast, LightSpeed, and more.
SevenRooms is priced on a per-venue-per-month basis.
Please contact us at sales@sevenrooms.com to discuss trial options.
SevenRooms provides all customers with dedicated onboarders, Customer Success Account Managers, and world-class 24/7 support. We run weekly platform trainings and have extensive operational documentation available.
Our dedicated onboarding team is committed to making your implementation as seamless and quick as possible.
SevenRooms offers 24/7 global support, with some of the fastest response times in the industry. Your success is our success!
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