ServiceGuru is a platform that allows customers to rate/review employees based on the service they provide. Managers/owners get real-time feedback from the most important people, your customers and employees aggregate their reviews into their Service Resume's that follows them throughout their service careers (aka forever). Mitigate negative online reviews, get more positive reviews online, survey questions answered and collect emails and phone numbers to market to guests.
“ServiceGuru has been instrumental in collecting meaningful feedback for us. We get significantly more reviews on the kiosk than anywhere else. Our team loves to see how they are doing. We rely on the kiosk so much more vs. review sites.This kiosk literally blows away anything and everything we have ever used. Huge amount of feedback, which is invaluable to us. Don’t think we could live without the kiosk now!”
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