Service Fusion Review

Overview

Service Fusion is a cloud-hosted field service management solution that caters to companies of all sizes in multiple verticals. It presents features such as mobile apps, credit card processing, GPS fleet tracking, payroll, reporting, time tracking, inventory management, invoicing, scheduling, dispatching, customer management, and more. The software assists you to handle task assignment and scheduling. With this platform, you can see product catalogs, manage payment processing, monitor reporting of sales revenue and commission, and access combined text and voice messaging.

Service Fusion allows you to customize its dashboard and set up role-based permissions. It integrates seamlessly with payment processing solutions, VoIP systems, hardware GPS tracking devices, and QuickBooks Online.

Benefits

Easy to Use

Service Fusion offers a simple and user-friendly design that enables you to swiftly adopt and utilize the software. Even lay users with no technical skills can get the hang of the application easily and learn to leverage it effectively in no time.

Keep Your Employees Connected

Service Fusion’s field tech mobile app ensures field techs get access to the same info as office employees do, at any time.

Delight Your Clients

The system’s automated pre-task text notifications and online booking portal can help to differentiate your business and help you meet increasing customer expectations. Service Fusion thus presents a range of exclusive differentiators that can help your organization to stand apart with better services in the crowded field service sector.

Minimize Errors

With Service Fusion, you can consolidate all information in one integrated platform to reduce personnel miscommunications and eliminate lost paperwork. This cloud-based program facilitates effortless collaboration and provides an auditable trail of alterations and one source of data to significantly decrease mistakes and hassles.

Reduce Expenses and Save Time

Streamline your processes and eliminate paperwork with Service Fusion’s comprehensive business management system. This integrated solution facilitates efficient management of estimates, work orders, scheduling, dispatch, reporting, and payments.

Range of Features for All Users

Service Fusion offers a robust suite of tools for the needs of all types of users in a field service organization, including owners, office managers, GMs, accountants, field techs, dispatchers, and clients.

Product Features

Pricing

Starter Plan

• $149/month
• All essential features, plus:
• Text messaging
• On the way notifications

Starter+ Plan

• $219/month

All features of Starter Plan, plus:

• Job costing
• Inventory management

Pro Plan

• $399/month

All features of Starter+ Plan, plus:

• Automated voice notifications
• Customer portal
• And more

All Plans Include:

• Unlimited Office Users/Field Workers
• Unlimited Customers
• Unlimited Estimates & Jobs