Server Density FAQs

    • Who is Server Density best for - their role(s) within what kind of companies.

      Founded in 2009, Server Density monitors hundreds of thousands of servers across more than 700 customers, including the NHS, Drupal, Firebox and Greenpeace. Server Density is used by sysadmins, developers, IT managers, devops and systems management teams.

    • How does Server Density benefit them?

      - Open source agent, plugin library, full API and Nagios compatibility
      - Automatic install via script, system packages, Puppet, Chef, Ansible & Salt Stack
      - Apps for iOS, Android, Apple TV and Slackbot
      - Easy to use monitoring API including agentless monitoring
      - Website and API availability monitoring with response time alerting from the USA, UK, Europe, Australia, Russia, Japan, South Africa and more
      - Reduce monitoring noise, reduce false alerts and improve life on call

    • How technical do users need to be to use Server Density's software?

      Availability monitoring can be configured in seconds with no technical knowledge. Server monitoring requires an agent installation which needs some level of server administration experience.

    • What makes Server Density a leader in this space?

      A focus on the core user experience and high quality functionality such as graphing, alerts and dashboards, rather than trying to build every feature as quickly as possible.

    • Who are Server Density's biggest competitors (3-5 companies)?

      Datadog

    • How/why is Server Density better than those competitors (or most others in their market)? What about Server Density is unique, stronger, easier, etc.?

      Compared to Datadog, Server Density has native mobile apps for Android and iOS for push notifications, tag based user permissions, an Apple TV dashboard app, a Slackbot integration for chatops and fully managed availability monitoring from worldwide locations.

    • What kind of features can customers expect Server Density to release in the near future? And longer term?

      We started the HumanOps community with events in London, New York, San Francisco to share best practices for thinking about the human teams running systems. Server Density is leading this within the community but also building features into the product to help reduce stress, avoid fatigue and improve the life of operations teams. By using Server Density, you're joining us on this journey to build features that improve the way you run operations.

    • Which popular or common software does Server Density integrate with?

      Amazon Web Services, Google Cloud, PagerDuty, Slack, HipChat, Zapier, MySQL, MongoDB, Apache, Kafka, Nginx.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Server Density. If it's not simple, use broad estimates or ranges for typical setups.

      $10 per server per month, with volume discounts available above 25 servers and for annual commitments.

    • Does Server Density offer a trial or free download available?

      Free trial with unlimited access is available.

    • Does Server Density offer any kind of training/education for their product?

      Custom training can be provided. We discuss this requirement during the onboarding process.

    • Describe the implementation process and timeline for Server Density software.

      Installation can be automated using Puppet, Chef, Ansible or Salt Stack as well as our OS packages for all major operating systems.

    • What are the Server Density support options? List all.

      Documentation, 24/7 emergency support, live chat, phone based support and training.

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