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SentiOne

Read 5 SentiOne reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch customer videos to see why companies chose SentiOne as their Social Media Monitoring & Analytics

SentiOne is a Conversational AI Platform. They develop technology providing state-of-the-art customer service automation based on social listening and data analytics. Their natural language understanding engine combined with simple interface allows building conversational chatbots without IT team involvement. Using the AI-powered multi-channel solution helps to automate customer management processes easier than ever before.

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Customer Rating Review Score based on 932 reference ratings
4.8/5.0 (932)

5Testimonials

  • "Ogilvy and Mather work with SentiOne for several clients in 15 markets of the CEE region. SentiOne is a partner to reach our goals and answer important questions about the …

    Ogilvy

  • "Having tried various international social listening providers, I can honestly say, that SentiOne is one of the best social analytics tools globally, and obviously the best choice for the CEE …

    Wavemaker Global

  • "The main goals for our voicebot were customer service after call center working hours and providing automated service for repetitive requests. The overall objective was to deliver high-quality customer service …

    Ewa Kurek-juś Director of Telephone Customer Service
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3 Case Studies

  • 23% call volume reduction in the KRUK call center thanks to SentiOne …

    Ewa Kurek-juś Director of Telephone Customer Service

  • By increasing their reach by 300%, Mobile Vikings achieved a 70% rise …

    Magdalena Broj Head of Communication

  • How AirHelp reduced their response time by up to 65% with SentiOne …

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Additional SentiOne Information & Resources

Read SentiOne Reviews, Testimonials & Customer References from 5 real SentiOne customers.

Browse SentiOne Case Studies, Customer Success Stories, & Customer References from 3 businesses that use SentiOne.

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