SentiOne is a Conversational AI Platform. They develop technology providing state-of-the-art customer service automation based on social listening and data analytics. Their natural language understanding engine combined with simple interface allows building conversational chatbots without IT team involvement. Using the AI-powered multi-channel solution helps to automate customer management processes easier than ever before.
"We have been working successfully with SentiOne since 2012. They provide NIVEA with Social Media Listening, Insights, and Analysis across multiple European markets. Throughout our cooperation, SentiOne has proven to be a trustworthy and on-time supplier."
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