"With remote work, there are fewer chances to ask employees, ‘Hey, how are you?’ and then pick up on important cues as they respond. But the data is clear: Our people are struggling. And we need to find new ways to help them. Physical office space must be compelling enough to entice workers to commute in, and include a mix of collaboration and focus areas. Meeting rooms and team culture will need to evolve to ensure all voices are heard."
“In my 30 years at London Business School, I’ve never seen such an astounding opportunity to reimagine work. And it may never come through again.”