“The customer service is like night and day, compared to our last platform. I mean, it’s unbelievable how quick I get customer support and have something either fixed, or pushed through, to make things start running back to normal. With SellerActive it’s like we hired another employee.”
"SellerActive has provided a solution that is affordable, works well, and I almost never need to touch it. It's a 'behind-the-scenes' hero."
“I love that SellerActive brings in all of the listings from each marketplace and doesn't require me to manually input every listing onto each platform.”
“Selling on marketplaces like Amazon is extremely competitive, so we use SellerActive automated repricing strategies to help us grow and achieve our business goals.”
“After working with SellerActive, that same employee only spends an hour or two each week on inventory management, so we now have him seeking out new vendors. This led to a recent contract with major cookware distributor Meyer Corporation, and we’re now able to sell all of their active cookware through our service.”
"E-commerce was essential for proof of concept and reaching the first $500k in sales. Direct-to-consumer sales have high profit margins and are easier to secure than retail partnerships."
“With SellerActive, the big change for me has been the speed and efficiency. If I wanted to, I could probably get through 100 listings a day now, for each of the three channels. Which before meant I'd have to work like 12-14 hours, non-stop, doing nothing else. Previous to SellerActive, getting 100 listings up would be like, a week's worth of work, right? I would have to take pictures, and edit them, and there's just a lot more work involved.”
“We were manually entering every eBay and Amazon order into our database, and then we would go back to eBay and take the inventory out. If we sold it on our website or on Amazon, we would have to go back to Amazon and take it out of eBay. Inventory was everywhere. It was so time consuming to manually enter orders and to keep up with our inventory. It was a nightmare.”
“On a whim I was like, ‘Well, I'm just gonna sign up for SellerActive. I don't know if there's anything here, but I do want to hear what they have to say.’ Coming out of that, I reached out for a trial right away, because it was going to fix a lot of the stuff that we were having issues with.”
“We're starting to get more traction with Walmart, and more on Amazon, and it has helped a bunch. We're looking at a good return so far with SellerActive, and it can be hard to get that return back, in general, with other platforms or investments.”
"Without SellerActive’s ability to scale our business, there’d really be no way for us to continue because we’d be so overwhelmed with orders, pricing, and inventory. Without SellerActive, we would crumble."
"We couldn't keep up with the demands of selling something on eBay, Amazon, and our website."
"The primary issue we had before utilizing SellerActive was having to either place orders manually or maintain multiple APIs. With a very busy development team, maintaining an API for multiple platforms was going to be a huge hassle."
"We worked with the client's billing and prepared for API development while their in-house developer was reassigned. Once the developer returned, we assisted with technical questions to ensure their API setup smoothly integrated orders with their ERP system."
"One of the biggest problems we faced with our past software provider was with the customer service and the slow response times to critical issues."