"Telehealth has allowed us to provide prompt psychiatric evaluations for consumers in our Partial Hospital Program, as well as, our out-patient services. This helps to avoid repeat visits to the Emergency Dept or Crisis Centers. It also allows better accessibility and face-to-face contact with our providers to address medication side effects or changes in consumer mental status that would not be as comprehensive with contact by phone. Telehealth also provides us with better efficiency of our providers by avoiding unnecessary drive time between our nine clinical facilities."