“At Northern Trust we have a robust approach to maintaining formal business procedures, which is important for continuity, accuracy and to meet regulatory requirements. However, previously when procedures were updated, it took team members away from business-as-usual and was very time consuming to manually type the step-by-step instructions and insert screenshots. With Scribe our team has been able to create the detailed step-by-step process guides we need as part of our overall formal procedure documentation in so much less time.”