“I am pleased to lead the effort for this methodology change from waterfall/iterative development to the Scaled Agile Framework. We strictly adhere to SAFe from the Executive level through to the team deliverables. This effort has aligned our business focus and development focus by executing to the alignment of Investment Themes set by our Executive Program Portfolio Management (PPM) Process. The Portfolio Program Management Office provides metrics to the PPM in order for program execution to be governed. Such metrics include but are not limited to planning predictability, delivery predictability and utilization. Our tracking to date has shown an estimated 20%-25% increase in client satisfaction due to the focus and delivery of highly valuable software since the implementation of SAFe. While our implementation of the program is pretty much complete we will maintain our focus on continued improvement in order to enhance and improve on delivering high business value to our clients.”