"We've been using Sameday AI at Cellino Plumbing, Heating & Cooling for about four months now, primarily for overflow calls and after-hours service. While there were some initial kinks — we've seen a significant improvement in the AI for both the service and the customer experience. Additionally, the customer service team at Sameday AI has been fantastic—very responsive and always willing to help. They've listened to our feedback and made adjustments, which has really elevated the overall performance. Their willingness to work with us and continuously improve makes a big difference. It's been a reliable solution for our business, and we look forward to continuing to work with them as we grow."