“Salytics has been instrumental in partnering with us to launch our support community. Through great design and ease in the front end and complexity and intelligence in the back end, it is now much easier for our customers to get self-help and find the information needed to get their work done. We have seen benefits in increased deflection and satisfaction. I have worked with Salytics on numerous other engagements utilizing a variety of technologies and they consistently deliver quality product on time and on budget.”