Salesforce Pardot Review

Customer Reference Rating 4.7
Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250 + Large Businesses
  • 83 Testimonials
  • 38 Case Studies
  • 21 Customer Videos

Overview

Salesforce Pardot is built for organizations that concentrate on B2B marketing and sales automation. It is an email marketing platform that provides automated support for the multi-step decisions and longer time span of B2B sales processes. Key functionalities include real-time sales alerts, automated drip marketing, landing page builder, batch email marketing, and lead management.

Pardot’s Enterprise package offers advanced features like a dedicated IP address, more storage space, and custom security controls. Sales reps can combine this tool with Salesforce Engage to link in real time to execute campaigns, track Gmail email messages, report on trends, receive alerts, and more, all through mobile. The software integrates with Salesforce CRM as well as NetSuite and SugarCRM.

Benefits

Access Salesforce CRM Information

Pardot gives you access to Salesforce CRM insights and data that you can utilize to create targeted and smart campaigns to engage clients. This also helps to speed up the sales cycle and generate new leads. You can use the platform’s adaptable and robust builder to create personalized customer experiences. The system enables you to easily build dynamic and multifaceted campaigns, and effectively convert CRM sales data into resources for your campaigns.

Analytics and Reporting

If a campaign is not effective, you can use Pardot’s analytics and reporting functions to analyze it to comprehend what went wrong. Further, you can leverage success KPIs and metrics to gauge campaign health without moving from one report to another and spend your time more wisely on improving campaigns.

Visual Mapping

Pardot permits you to visually map touch points and program assets to better understand the customer experience. You can learn what the consumer will face which allows you to find and resolve any defects in campaign logic to increase the chances of the initiative becoming effective and successful.

Automation and Segmentation

Pardot’s segmentation and automation tools help to streamline lead generation and management. They enable you to reach your target audience at the appropriate time, improving both engagement and revenue. You can automatically send emails based on triggers like time, interactions, and other criteria you can set. Further, you can use the database to reconnect with dormant leads.

Target More Effectively

Pardot’s segmentation capabilities allows you to recognize leads, score prospect engagements to find interested buyers, and grade objectively to identify the right consumers to engage. Use the captured data to create targeted offers, engaging content, and pertinent messages to deliver more personalized and tailored customer experiences. Automation helps to manage lead assignment and routine tasks effortlessly. Create one-time or dynamic lists for more effective targeting. Finally, the simple visual builder permits you to create complex and multi-step rules.

Product Features

  • Activity tracking
  • Analytics mobile app
  • Automated engagements
  • B2B marketing analytics
  • CRM integration
  • Custom views
  • Customizable dashboards
  • Email builder
  • Email marketing
  • Engage campaigns
  • Landing page builder
  • Lead generation
  • Lead management
  • Lifecycle reporting
  • Multi-task attribution dashboard
  • Optimized sending
  • Organic and paid search
  • Personalized messaging
  • Real-time alerts
  • ROI reporting
  • Sales alignment
  • Shareable insights
  • Smart forms
  • Social media marketing
  • Social posting & profiling
  • Third-party data connection

Pricing

Growth

  • $1,250/month/up to 10,000 contacts billed annually
  • Smarter marketing automation

Plus

  • $2,500/month/up to 10,000 contacts billed annually
  • Marketing automation and analytics

Advanced

  • $4,000/month/up to 10,000 contacts billed annually
  • Advanced marketing automation
  • Artificial intelligence
  • Analytics

Add-Ons

  • B2B Marketing Analytics - Included in Advanced and Plus
  • Salesforce Engage - $50/month/user billed annually

Customer Support

  • Phone Support
  • Live Support
  • Training
  • Support Tickets