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Rootly

Read 8 Rootly reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch 1 customer videos to see why companies chose Rootly as their IT Service Management Software

Rootly is an incident management platform on Slack that helps automate manual admin work during incidents. Leading companies such as Nvidia, Squarespace, Canva, Grammarly, Bolt, OpenSea, and countless others trust Rootly to build a consistent incident response process.

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  • 8 Testimonials View
  • 5 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 597 reference ratings
4.8/5.0 (597)

8Testimonials

  • "Nylas leverages Rootly to build a consistent incident response and capture data around each incident. Leveraging this data-driven approach, Nylas was able to improve incident resolution time by 43.09% from …

    David T SVP of Engineering, Product, CISO

  • "This was a huge breakthrough in my SRE experience. We were still doing a lot of things manually, but we finally saw what a proper incident management process could bring …

    Michael M Site Reliability Engineering Manager

  • "Our goal is to make it easy for employees to come in and run an incident without needing deep technical knowledge about the system. Rootly has made this easier by …

    Chris Inch Director of Engineering
7 more testimonials currently locked

5 Case Studies

  • How Rootly helps Replit make better business decisions after incidents

    Matthew Iselin Engineering Manager

  • How Wealthsimple uses Rootly to create a culture of wellness and psychological …

    Chris Inch Director of Engineering

  • How Lucidworks uses Rootly to create bespoke incident management for their distinct …

    Dave Bastomski Senior Director, Technical Support
4 more case studies currently locked

1 Customer Videos

  • Webflow - Customer Success Story (Colin FitzGerald - Problem & Incident Manager)
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    Colin FitzGerald Problem & Incident Manager
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Additional Rootly Information & Resources

Read Rootly Reviews, Testimonials & Customer References from 8 real Rootly customers.

Browse Rootly Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Rootly.

Watch Rootly Customer Videos to learn why 1 businesses chose Rootly.

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