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Rootly

Read 8 Rootly reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch 1 customer videos to see why companies chose Rootly as their IT Service Management Software

Rootly is an incident management platform on Slack that helps automate manual admin work during incidents. Leading companies such as Nvidia, Squarespace, Canva, Grammarly, Bolt, OpenSea, and countless others trust Rootly to build a consistent incident response process.

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  • 8 Testimonials View
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  • 1 Customer Videos View
Customer Rating Review Score based on 612 reference ratings
4.8/5.0 (612)

8Testimonials

  • "Rootly has been a key proponent in the centralisation of incident management at Linktree. Offering valuable insight, remediation and retrospection through a single glass pane. Cornerstone to our availability, Rootly …

    Paul O Group Engineering Manager

  • "The process we've created using Rootly has made way for a shift in our culture. We now harvest data for metrics like MTTR. We actively drive them down, which our …

    Colin FitzGerald Problem & Incident Manager

  • "Nylas leverages Rootly to build a consistent incident response and capture data around each incident. Leveraging this data-driven approach, Nylas was able to improve incident resolution time by 43.09% from …

    David T SVP of Engineering, Product, CISO
7 more testimonials currently locked

5 Case Studies

  • How Rootly helps Replit make better business decisions after incidents

    Matthew Iselin Engineering Manager

  • How Lucidworks uses Rootly to create bespoke incident management for their distinct …

    Dave Bastomski Senior Director, Technical Support

  • How Wealthsimple uses Rootly to create a culture of wellness and psychological …

    Chris Inch Director of Engineering
4 more case studies currently locked

1 Customer Videos

  • Webflow - Customer Success Story (Colin FitzGerald - Problem & Incident Manager)
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    Colin FitzGerald Problem & Incident Manager
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Additional Rootly Information & Resources

Read Rootly Reviews, Testimonials & Customer References from 8 real Rootly customers.

Browse Rootly Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Rootly.

Watch Rootly Customer Videos to learn why 1 businesses chose Rootly.

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