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  • 4.7 / 5.0 (2306)
    Verified32+ References
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Read 26 roommaster reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 2 customer videos to see why companies chose roommaster as their Hotel Management Software

It started with a simple belief: great hospitality deserves great technology.

For over 30 years, innQuest has been behind one of the industry’s most trusted hotel software platforms, roommaster.

From the beginning, roommaster has powered independent hotels around the world, helping them manage everything from front desk to bookings, distribution, payments, and revenue, all in one place.

Today, we’re entering a bold new chapter.

innQuest is now roommaster.

Why? Because the name hoteliers trust is the platform they rely on.

This isn’t just a rebrand. It’s a recommitment to:

✔️ Technology that works the way hoteliers think

✔️ Simplicity without compromise

✔️ Built by hoteliers, for hoteliers

Same people. Same mission. One trusted name.

This is Hospitality, Simplified.

This is roommaster.

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Customer Rating Review Scorebased on 2081 reference ratings
4.7/5.0 (2081)
  • Top Performer 2025 2025
    Summer 2025Top PerformerHotel Management Software
    Press ReleaseReport

26Testimonials

  • “roommaster is pretty self-explanatory to navigate, incredibly easy to train our staff. You’re hands-on. You’re walking through it and it’s easily grasped. It’s very easy to become second nature.”

    Jason BarrettGeneral Manager
25 more testimonialscurrently locked

11 Case Studies

  • Riley Hotel Group maintains exceptional standards using roomMaster PMS across all properties

    Lisa ZiferVice President of Operations
10 more case studiescurrently locked

2 Customer Videos

1 more videoscurrently locked

Additional roommaster Information & Resources

Read roommaster Reviews, Testimonials & Customer References from 26 real roommaster customers.

Browse roommaster Case Studies, Customer Success Stories, & Customer References from 11 businesses that use roommaster.

Watch roommaster Customer Videos to learn why 2 businesses chose roommaster.

FeaturedCustomers has 1,854,009+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.